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Staff Training and Development

Financial Services Training

The Financial Services Division's Training Programme has been designed on a modular basis to assist all new and existing academic and general staff to more effectively use the University's financial systems to improve managerial and administrative efficiency and effectiveness. Financial Services training revolves around Counterbalance financial software, Purchasing, Accounts payable, Accounts receivable, Banking procedures, Payroll, Assets and Insurance, Taxation, Fees system, Research administration, Commercial Activities, Trust Funds, Financial policies, Resource allocation, Budget, EFTS funding system, Financial accountability, monitoring and reporting.

Financial Services Division's Training information is available at

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Higher Education Development Centre (HEDC)

HEDC assists the University community to maintain and improve the quality and effectiveness of teaching and other professional and academic activities. As well as professional and leadership development for academic staff, HEDC provides services for the evaluation of teaching, development of educational media and student learning assistance.

Higher Education Development Centre (HEDC) information is available at

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Human Resources Training and Development Programme

General Programme

The general programme covers basic skills which are essential for the professional development of general staff, and complements the more specialised training delivered by ITS and Financial Services.

Key Skills for Managers and Supervisors

A series of courses designed to assist supervisors to manage as effectively and efficiently as possible.

Women's Professional Development Programme ( HEDC and Human Resources)

A limited number of courses, open to both general and academic staff, aimed at encouraging and supporting the professional development of women within the University.

Human Resources Staff Training & Development information is available at

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ITS Computer Training

Information Technology Services (ITS) offers computer training in Microsoft Office, Desk Top Publishing and Graphics, Internet courses (Web Surfing, Web page design and Email) and EndNote. We also offer technical courses such as MCSE, CNA and A+, and testing for MOUS and Prometric exams.

Blackboard Training

Information Technology Services (ITS) Training offers Blackboard training. Blackboard is a web-based environment which tutors can use to enhance their on-campus and distance papers by dellivering course materials, class discussions, assignments and assessments on line.

Information Technology Services Training information is available at

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Occupational Health & Safety Training

These programmes are available to all staff members, some free and others with a small fee.

Topics include: First Aid Training, Computer Health and Safety, Fire Wardens, Back Care, Laboratory Health and Safety.

Occupational Health & Safety Training information is available at

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Staff Development Policies and Processes

Academic Development

Including Confirmation of Appointment, Scholarship Development Process and Research and Study Leave.

Study Assistance

The University supports the professional development of staff by granting various levels of fees subsidy and time to attend classes for staff who wish to study both internally and externally. Certain conditions apply.

Professional Development Review for General Staff

The annual Professional Development Review gives general staff an opportunity to discuss and plan their professional development with their manager/supervisor on a confidential basis.

Information on Staff Development Policies and Processes is available at