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    Understanding communication across cultures: communication styles, interpersonal relationships and intercultural competency.

    Interaction between people from diverse cultural backgrounds has never been greater than in today's interconnected and globalised world. There is a high demand for skilled individuals who can interact effectively with people from diverse linguistic and cultural backgrounds and perform successfully in the competitive, global marketplace. GLBL 101 prepares students for the pressing need to develop knowledge, skills and attitudes necessary for intercultural communicative competence and responsible, global citizenship.

    About this paper

    Paper title Introduction to Intercultural Communication
    Subject Global Studies
    EFTS 0.15
    Points 18 points
    Teaching period Semester 1 (On campus)
    Domestic Tuition Fees ( NZD ) $981.75
    International Tuition Fees Tuition Fees for international students are elsewhere on this website.
    Schedule C
    Arts and Music
    Suitable for students of all disciplines who seek to develop the ability to communicate effectively and appropriately in intercultural situations, be it at home or in international settings.

    Dr Moira Fortin Cornejo (Coordinator)

    Teaching staff

    Dr Moira Fortin Cornejo and Dr Balazs Kiglics

    Paper Structure

    The paper covers the following key themes:

    • Culture and the primary socialisation process
    • Language, communication, culture and power in context
    • Language and non-verbal intercultural communication
    • Language and identity in intercultural communication
    • Ethnocentricism and othering: barriers to intercultural communication
    • Intercultural transitions: from language and culture shock to adaptation
    • Intercultural interpersonal relationships
    • Managing language and intercultural conflict
    • Language and intercultural communication in the global workplace
    • Global citizenship and intercultural communicative competence
    Teaching Arrangements

    This paper is taught via lectures and tutorials.


    Introducing Language and Intercultural Communication 3E, Routledge, 2023

    Jackson, J. (2023). Introducing Language and Intercultural Communication 3rd edition: Routledge.

    Graduate Attributes Emphasised
    Global perspective, Interdisciplinary perspective, Lifelong learning, Scholarship, Communication, Critical thinking, Cultural understanding, Ethics, Environmental literacy, Information literacy, Research, Self-motivation.
    View more information about Otago's graduate attributes.
    Learning Outcomes

    Students who successfully complete this paper will:

    • Demonstrate an understanding of fundamental concepts and principles of communication between people from different social and cultural backgrounds
    • Generate insights into social, cultural and historical dimensions of cultural and subcultural groups around the world
    • Reflect critically upon the influence of your own culture on how you view yourself and others
    • Compare communication behaviour, verbal and non-verbal, of different cultural groups and interpret the behaviour through culture
    • Apply knowledge and skills to demonstrate autonomy, expert judgement, adaptability and responsibility as an effective and ethical communicator across multiple cultural contexts
    • Demonstrate an ability to acquire, organise, analyse, evaluate and present information


    Semester 1

    Teaching method
    This paper is taught On Campus
    Learning management system


    Stream Days Times Weeks
    A1 Monday 13:00-13:50 9-13, 15-22
    Wednesday 13:00-13:50 9-13, 15-22


    Stream Days Times Weeks
    Attend one stream from
    A1 Thursday 12:00-12:50 9-13, 15-16, 18-22
    A2 Thursday 13:00-13:50 9-13, 15-16, 18-22
    A3 Thursday 14:00-14:50 9-13, 15-16, 18-22
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