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Pharmacy staff profile

Professor Pauline Norris

PositionAssociate Dean (Postgraduate Professional Programmes)
QualificationsMA(Cant) PhD(Well)
Research summarySocial pharmacy; access to and use of medicines
TeachingPharmacy practice, sociology and research methods to undergraduate and postgraduate students.

Research

My research focuses on access to, and use of, medicines. I am particularly interested how lay people understand and use medicines, and looking at particular population groups and barriers they face in accessing and using safe and appropriate medicines. I use both qualitative and quantitative research methods.

The major areas I am currently working in are:

  • Research in the Pacific and with Pacific people in New Zealand. This includes work on antibiotic use in Samoa, and a new project on the accuracy of ethnicity recording for Pacific people.
  • Medicines use in Tairawhiti. This major project explored patterns of medicines use by age, gender, ethnicity, socio-economic status and rurality, and has led to on-going work on access to medicines in Tairawhiti.
  • Medications in everyday life. This is a large qualitative project led by Professor Kerry Chamberlain at Massey University Albany.

I am also currently supervising projects on elderly people and their medicines, the effect of licensing and subsidy decisions in different countries on which medicines are available and how much people pay for their medicines, and on how people interpret and respond to minor symptoms.

Professor Norris on Google Scholar

Additional details

  • Editorship of Health, Risk and Society, International Editorial Advisor, (1999–present)

Publications

Norris, P. T., Wilson, S. E., Green, J. A., Gu, J., Goddard, S., Deadman, L. R., … Sibley, C. (2017). Knowledge and attitudes to prescription charges in New Zealand and England. Research in Social & Administrative Pharmacy. Advance online publication. doi: 10.1016/j.sapharm.2017.02.016

Dew, K., Gardner, J., Morrato, E. H., Norris, P., Chamberlain, K., Hodgetts, D., & Gabe, J. (2017). Public engagement and the role of the media in post-marketing drug safety: The case of Eltroxin® (levothyroxine) in New Zealand. Critical Public Health. Advance online publication. doi: 10.1080/09581596.2017.1329520

Kumpula, E.-K., Nada-Raja, S., Norris, P., & Quigley, P. (2017). A descriptive study of intentional self-poisoning from New Zealand national registry data. Australian & New Zealand Journal of Public Health. Advance online publication. doi: 10.1111/1753-6405.12702

Napier, P., Norris, P., & Braund, R. (2017). Introducing a checking technician allows pharmacists to spend more time on patient focused activities. Research in Social & Administrative Pharmacy. Advance online publication. doi: 10.1016/j.sapharm.2017.05.002

Anwar, M., Green, J. A., Norris, P., & Bukhari, N. I. (2017). Prospective daily diary study reporting of any and all symptoms in healthy adults in Pakistan: Prevalence and response. BMJ Open, 7(11), e014998. doi: 10.1136/bmjopen-2016-014998

Authored Book - Research

Norris, P., Herxheimer, A., Lexchin, J., & Mansfield, P. (2005). Drug promotion: What we know, what we have yet to learn. Geneva, Switzerland: World Health Organization, 92p.

Norris, P., Frost, A., Ryan, K. M., & Weenink, M. (1998). Breast implants: The New Zealand situation [Research Report No. 7]. Wellington, New Zealand: Health Services Research Center, 29p.

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Edited Book - Research

Farnsworth, J., & Norris, P. (Eds.). (1999). The way ahead: New Zealand broadcasting in the nineties. Christchurch: Christchurch Polytechnic, 124p.

Norris, P., & Farnsworth, J. (Eds.). (1998). Keeping it ours: Issues in television broadcasting in New Zealand. Christchurch: Christchurch Polytechnic, 125p.

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Chapter in Book - Research

Green, J. A., & Norris, P. (2015). Quantitative methods in pharmacy practice research. In Z.-U. Babar (Ed.), Pharmacy practice research methods. (pp. 31-47). Cham: Adis. doi: 10.1007/978-3-319-14672-0_3

Farnsworth, J., & Norris, P. (1999). Putting a context to New Zealand broadcasting debates. In The way ahead: New Zealand broadcasting in the nineties. Christchurch: Christchurch Polytechnic.

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Journal - Research Article

Norris, P. T., Wilson, S. E., Green, J. A., Gu, J., Goddard, S., Deadman, L. R., … Sibley, C. (2017). Knowledge and attitudes to prescription charges in New Zealand and England. Research in Social & Administrative Pharmacy. Advance online publication. doi: 10.1016/j.sapharm.2017.02.016

Anwar, M., Green, J. A., Norris, P., & Bukhari, N. I. (2017). Prospective daily diary study reporting of any and all symptoms in healthy adults in Pakistan: Prevalence and response. BMJ Open, 7(11), e014998. doi: 10.1136/bmjopen-2016-014998

Napier, P., Norris, P., & Braund, R. (2017). Introducing a checking technician allows pharmacists to spend more time on patient focused activities. Research in Social & Administrative Pharmacy. Advance online publication. doi: 10.1016/j.sapharm.2017.05.002

Kumpula, E.-K., Nada-Raja, S., Norris, P., & Quigley, P. (2017). A descriptive study of intentional self-poisoning from New Zealand national registry data. Australian & New Zealand Journal of Public Health. Advance online publication. doi: 10.1111/1753-6405.12702

Dew, K., Gardner, J., Morrato, E. H., Norris, P., Chamberlain, K., Hodgetts, D., & Gabe, J. (2017). Public engagement and the role of the media in post-marketing drug safety: The case of Eltroxin® (levothyroxine) in New Zealand. Critical Public Health. Advance online publication. doi: 10.1080/09581596.2017.1329520

Hodgetts, D., Young-Hauser, A., Chamberlain, K., Gabe, J., Dew, K., & Norris, P. (2017). Pharmaceuticalisation in the city. Urban Studies, 54(15), 3542-3559. doi: 10.1177/0042098016674870

Napier, P., Norris, P., Green, J., & Braund, R. (2016). Can they do it? Comparing the views of pharmacists and technicians to the introduction of an advanced technician role. International Journal of Pharmacy Practice, 24, 97-103. doi: 10.1111/ijpp.12225

Norris, P., Tordoff, J., McIntosh, B., Laxman, K., Chang, S. Y., & Te Karu, L. (2016). Impact of prescription charges on people living in poverty: A qualitative study. Research in Social & Administrative Pharmacy, 12(6), 893-902. doi: 10.1016/j.sapharm.2015.11.001

K C, B., Heydon, S., & Norris, P. (2016). Health programmes logistics and international aid in Nepal: An overview of processes improvements. Journal of Pharmaceutical Health Sevices Research, 7, 141-144. doi: 10.1111/jphs.12130

Aaltonen, K., Miettinen, J., Airio, I., Martikainen, J. E., Saastamoinen, L. K., Bell, J. S., … Norris, P. (2015). Cost-related barriers to use of health services and prescription medicines in Finland: A cross-sectional survey. European Journal of Public Health, 25(3), 368-372. doi: 10.1093/eurpub/cku176

Jatrana, S., Richardson, K., Norris, P., & Crampton, P. (2015). Is cost-related non-collection of prescriptions associated with a reduction in health? Findings from a large-scale longitudinal study of New Zealand adults. BMJ Open, 5(11), e007781. doi: 10.1136/bmjopen-2015-007781

Anwar, M., Norris, P., Green, J., Au, S., Li, G., Ma, M., Prentice, R., Shum, A., Siaw, L.-A., Yoo, S., & Zhang, S. (2015). Pharmacy students' use of and beliefs about traditional healthcare. Journal of Immigrant & Minority Health, 17(3), 895-904. doi: 10.1007/s10903-014-0013-z

K C, B., Heydon, S., & Norris, P. (2015). Access to and quality use of non-communicable diseases medicines in Nepal [Commentary]. Journal of Pharmaceutical Policy & Practice, 8(1), 21. doi: 10.1186/s40545-015-0041-7

Anwar, M., Green, J. A., Norris, P., & Bukhari, N. L. (2015). Self-medication, home remedies, and spiritual healing: Common responses to everyday symptoms in Pakistan. Health Psychology & Behavioral Medicine, 3(1), 281-295. doi: 10.1080/21642850.2015.1088387

Dew, K., Norris, P., Gabe, J., Chamberlain, K., & Hodgetts, D. (2015). Moral discourses and pharmaceuticalised governance in households. Social Science & Medicine, 131, 272-279. doi: 10.1016/j.socscimed.2014.03.006

Napier, P., Norris, P., & Braund, R. (2015). Could it be done safely? Pharmacists views on safety and clinical outcomes from the introduction of an advanced role for technicians. Research in Social & Administrative Pharmacy, 11, 814-823. doi: 10.1016/j.sapharm.2014.12.005

Dew, K., Chamberlain, K., Hodgetts, D., Norris, P., Radley, A., & Gabe, J. (2014). Home as a hybrid centre of medication practice. Sociology of Health & Illness, 36(1), 28-43. doi: 10.1111/1467-9566.12041

Norris, P., Horsburgh, S., Sides, G., Ram, S., & Fraser, J. (2014). Geographical access to community pharmacies in New Zealand. Health & Place, 29, 140-145. doi: 10.1016/j.healthplace.2014.07.005

Bagge, M., Norris, P., Heydon, S., & Tordoff, J. (2014). Older people’s experiences of medicine changes on leaving hospital. Research in Social & Administrative Pharmacy, 10, 791-800. doi: 10.1016/j.sapharm.2013.10.005

Norris, P., Horsburgh, S., Becket, G., Keown, S., Arroll, B., Lovelock, K., Crampton, P., Cumming, J., & Herbison, P. (2014). Equity in statin use in New Zealand. Journal of Primary Health Care, 6(1), 17-22.

Horsburgh, S., Norris, P., Becket, G., Arroll, B., Crampton, P., Cumming, J., Keown, S., & Herbison, P. (2014). Allopurinol use in a New Zealand population: Prevalence and adherence. Rheumatology International, 34(7), 963-970. doi: 10.1007/s00296-013-2935-5

Bagge, M., Tordoff, J., Norris, P., & Heydon, S. (2013). Older people's attitudes towards their regular medicines. Journal of Primary Health Care, 5(3), 234-242.

Aaltonen, K., Niemelä, M., Norris, P., Bell, J. S., & Hartikainen, S. (2013). Trends and income related differences in out-of-pocket costs for prescription and over-the-counter medicines in Finland from 1985 to 2006. Health Policy, 110(2-3), 131-140. doi: 10.1016/j.healthpol.2012.12.004

Hewson, C., Shen, C. C., Strachan, C., & Norris, P. (2013). Personal medicines storage in New Zealand. Journal of Primary Health Care, 5(2), 146-150.

Tordoff, J., Chang, S. Y., & Norris, P. T. (2012). Community pharmacists' perceptions of services that benefit older people in New Zealand. International Journal of Clinical Pharmacy, 34(2), 342-350. doi: 10.1007/s11096-012-9612-8

Nair, S. M., Mishra, P., Norris, P. T., & Paul, C. (2012). The destination of Pacific Island health professional graduates from a New Zealand university. Human Resources for Health, 10(24). doi: 10.1186/1478-4491-10-24

Ragupathy, R., Aaltonen, K., Tordoff, J., Norris, P., & Reith, D. (2012). A 3-dimensional view of access to licensed and subsidized medicines under single-payer systems in the US, the UK, Australia and New Zealand. Pharmacoeconomics, 30(11), 1051-1065. doi: 10.2165/11595270-000000000-00000

Patel, A., Gauld, R., Norris, P., & Rades, T. (2012). Quality of generic medicines in South Africa: Perceptions versus Reality: A qualitative study. BMC Health Services Research, 12, 297. doi: 10.1186/1472-6963-12-297

Ragupathy, R., Tordoff, J., Norris, P., & Reith, D. (2012). Key informants' perceptions of how PHARMAC operates in New Zealand. International Journal of Technology Assessment in Health Care, 28(4), 367-373. doi: 10.1017/s0266462312000566

Dameh, M., Norris, P., & Green, J. (2012). New Zealand pharmacists' experiences, practices and views regarding antibiotic use without prescription. Journal of Primary Health Care, 4(2), 131-140.

Gabe, J., Chamberlain, K., Norris, P., Dew, K., Madden, H., & Hodgetts, D. (2012). The debate about funding Herceptin: A case study of 'countervailing powers'. Social Science & Medicine, 75(12), 2353-2361. doi: 10.1016/j.socscimed.2012.09.009

Anwar, M., Green, J., & Norris, P. (2012). Health-seeking behaviour in Pakistan: A narrative review of the existing literature. Public Health, 126(6), 507-517. doi: 10.1016/j.puhe.2012.02.006

Alesana-Slater, J., Ritchie, S. R., Camp, T., Heffernan, H., Richardson, A., Herbison, P., & Norris, P. (2011). Methicillin-resistant Staphylococcus aureus, Samoa, 2007-2008. Emerging Infectious Diseases, 17(6), 1023-1029. doi: 10.3201/eid1706.101083

Norris, P., Va'ai, C., Fa'alau, F., Churchward, M., & Arroll, B. (2011). Pain, infection, and colds and flu: Samoan people's views about antibiotics. Research in Social & Administrative Pharmacy, 7(1), 81-92. doi: 10.1016/j.sapharm.2010.01.002

Hodgetts, D., Chamberlain, K., Gabe, J., Dew, K., Radley, A., Madden, H., Norris, P., & Nikora, L. W. (2011). Emplacement and everyday use of medications in domestic dwellings. Health & Place, 17(1), 353-360. doi: 10.1016/j.healthplace.2010.11.015

Norris, P., Horsburgh, S., Lovelock, K., Becket, G., Keown, S., Arroll, B., … Herbison, P., & Crampton, P. (2011). Medicalisation or under-treatment? Psychotropic medication use by elderly people in New Zealand. Health Sociology Review, 20(2), 202-218. doi: 10.5172/hesr.2011.20.2.202

Chang, S. Y., Horsburgh, S., Norris, P., & Braund, R. (2011). Recruitment and retention of primary care patients into a research study investigating medication adherence. Journal of Primary Health Care, 3(3), 204-209.

McDowell, A., Assink, L., Musgrave, R., Soper, H., Norris, P., & Williams, C. (2011). Comparison of prescribing and dispensing processes between veterinarians and pharmacists in New Zealand: Are there opportunities for cooperation? Pharmacy Practice, 9(1), 23-30.

Norris, P., Horsburgh, S., Keown, S., Arroll, B., Lovelock, K., Cumming, J., Herbison, P., Crampton, P., & Becket, G. (2011). Too much and too little? Prevalence and extent of antibiotic use in a New Zealand region. Journal of Antimicrobial Chemotherapy, 66, 1921-1926. doi: 10.1093/jac/dkr194

Jatrana, S., Crampton, P., & Norris, P. (2011). Ethnic differences in access to prescription medication because of cost in New Zealand. Journal of Epidemiology & Community Health, 65(5), 454-460. doi: 10.1136/jech.2009.099101

Patel, A., Gauld, R., Norris, P., & Rades, T. (2010). ″This body does not want free medicines″: South African consumer perceptions of drug quality. Health Policy & Planning, 25(1), 61-69. doi: 10.1093/heapol/czp039

Norris, P., Horsburgh, S., Padukkage, P., Baik, N. Y. T., Kim, D., Fussell, A., Hutchinson, S., & Ragupathy, R. (2010). Coverage and accuracy of ethnicity data on three Asian ethnic groups in New Zealand. Australian & New Zealand Journal of Public Health, 34(3), 258-261. doi: 10.1111/j.1753-6405.2010.00523.x

Horsburgh, S., Norris, P., Becket, G., Crampton, P., Arroll, B., Cumming, J., Herbison, P., & Sides, G. (2010). The Equity in Prescription Medicines Use study: Using community pharmacy databases to study medicines utilisation. Journal of Biomedical Informatics, 43(6), 982-987. doi: 10.1016/j.jbi.2010.08.004

Norris, P., Ng, L. F., Kershaw, V., Hanna, F., Wong, A., Talekar, M., … Azer, M., & Cheong, L. (2010). Knowledge and reported use of antibiotics amongst immigrant ethnic groups in New Zealand. Journal of Immigrant & Minority Health, 12(1), 107-112. doi: 10.1007/s10903-008-9224-5

Dameh, M., Green, J., & Norris, P. (2010). Over-the-counter sales of antibiotics from community pharmacies in Abu Dhabi. Pharmacy World & Science, 32(5), 643-650. doi: 10.1007/s11096-010-9418-5

Tordoff, J. M., Bagge, M. L., Gray, A. R., Campbell, A. J., & Norris, P. T. (2010). Medicine-taking practices in community-dwelling people aged ≥75 years in New Zealand. Age & Ageing, 39(5), 574-580. doi: 10.1093/ageing/afq069

Aaltonen, K., Ragupathy, R., Tordoff, J., Reith, D., & Norris, P. (2010). The impact of pharmaceutical cost containment policies on the range of medicines available and subsidized in Finland and New Zealand. Value in Health, 13(1), 148-156. doi: 10.1111/j.1524-4733.2009.00598.x

Ragupathy, R., Tordoff, J., Norris, P., & Reith, D. (2010). Access to children's medicines in the United Kingdom, Australia and New Zealand in 1998, 2002 and 2007. Pharmacy World & Science, 32, 386-393. doi: 10.1007/s11096-010-9383-z

Tordoff, J., Simonsen, K., Thomson, W. M., & Norris, P. T. (2010). ″It's just routine.″: A qualitative study of medicine-taking amongst older people in New Zealand. Pharmacy World & Science, 32, 154-161. doi: 10.1007/s11096-009-9361-5

Young, L., Lawes, F., Tordoff, J., Norris, P., & Reith, D. (2009). Access to prescribing information for paediatric medicines in the USA: Post-modernization. British Journal of Clinical Pharmacology, 67(3), 341-346. doi: 10.1111/j.1365-2125.2008.03356.x

Norris, P., Fa'alau, F., Va'ai, C., Churchward, M., & Arroll, B. (2009). Navigating between illness paradigms: Treatment seeking by Samoan people in Samoa and New Zealand. Qualitative Health Research, 19(10), 1466-1475. doi: 10.1177/1049732309348364

Capstick, S., Norris, P., Sopoaga, F., & Tobata, W. (2009). Relationships between health and culture in Polynesia: A review. Social Science & Medicine, 68(7), 1341-1348. doi: 10.1016/j.socscimed.2009.01.002

Norris, P., Churchward, M., Fa'alau, F., & Va'ai, C. (2009). Understanding and use of antibiotics amongst Samoan people in New Zealand. Journal of Primary Health Care, 1(1), 30-35.

Norris, P., Chong, C. E., Chou, A., Hsu, T.-H., Lee, C.-C., Kuei-Lien Su, C., & Wang, Y. (2009). Knowledge and reported use of antibiotics amongst school-teachers in New Zealand. Pharmacy Practice, 7(4), 238-241.

Patel, A., Norris, P., Gauld, R., & Rades, T. (2009). Drug quality in South Africa: Perceptions of key players involved in medicines distribution. International Journal of Health Care Quality Assurance, 22(5), 547-560. doi: 10.1108/09526860910975643

Tordoff, J., Norris, P., Ragupathy, R., & Reith, D. (2008). Are New Zealand children still therapeutic orphans? Childrenz Issues, 12(1), 12-15.

Tordoff, J. M., Norris, P. T., & Reith, D. M. (2008). ″Price management″ and its impact on hospital pharmaceutical expenditure and the availability of medicines in New Zealand hospitals. Value in Health, 11(7), 1214-1226. doi: 10.1111/j.1524-4733.2008.00353.x

Ball, D., Norris, P., Enlund, H., Tagwireyi, D., & Awad, A. (2007). Diversity amongst international pharmacy students. Pharmacy Education, 7(4), 379-386.

Norris, P., & Nguyen, H. A. (2007). Consumption of antibiotics in a small Pacific island nation: Samoa. Pharmacy Practice, 5(1), 36-41.

Balakrishnan, K., Tordoff, J., Norris, P., & Reith, D. (2007). Establishing a baseline for the monitoring of medicines availability for children in the UK: 1998-2002. British Journal of Clinical Pharmacology, 63(1), 85-91.

Norris, P., Dos Santos, R. B., Woods, D., & Tobata, W. (2007). Delivering medicines in a challenging environment: The pharmaceutical sector in East Timor (a descriptive study). Pharmacy Practice, 5(4), 145-150.

Norris, P. (2007). Teaching pharmacy students about links between socio-economic status and health. Pharmacy Education, 7(2), 197-198.

Balakrishnan, K., Grieve, J., Tordoff, J., Norris, P., & Reith, D. (2006). Pediatric licensing status and the availability of suitable formulations for new medical entities approved in the United States between 1998 and 2002. Journal of Clinical Pharmacology, 46(9), 1038-1043.

Curry, M., Sung, L., Arroll, B., Goodyear-Smith, F., Kerse, N., & Norris, P. (2006). Public views and use of antibiotics for the common cold before and after an education campaign in New Zealand. New Zealand Medical Journal, 119(1233). Retrieved from http://journal.nzma.org.nz/journal/119-1233/1957/content.pdf

Watson, M. C., Norris, P., & Granås, A. G. (2006). A systematic review of the use of simulated patients and pharmacy practice research. International Journal of Pharmacy Practice, 14, 83-93.

Norris, P., Funke, S., Becket, G., Ecke, D., Reiter, L., & Herbison, P. (2006). How many antibiotic prescriptions are unsubsidised in New Zealand? New Zealand Medical Journal, 119(1233). Retrieved from http://journal.nzma.org.nz/journal/119-1233/1951/content.pdf

Norris, P., & Tobata, W. (2006). Building relationships between pharmacy students and the Pacific community: A pilot project. Pharmacy Education, 6(1), 7-9.

Tordoff, J., Norris, P., Kennedy, J., & Reith, D. (2006). The influence of PHARMAC's National Hospital Pharmaceutical Strategy on quality use of medicines activities in New Zealand hospitals. New Zealand Medical Journal, 119(1239). Retrieved from http://journal.nzma.org.nz/journal/119-1239/2100/content.pdf

Sung, L., Arroll, J., Arroll, B., Goodyear-Smith, F., Kerse, N., & Norris, P. (2006). Antibiotic use for upper respiratory tract infections before and after a education campaign as reported by general practitioners in New Zealand. New Zealand Medical Journal, 119(1233). Retrieved from http://journal.nzma.org.nz/journal/119-1233/1956/content.pdf

Plant, E. A., Norris, P. T., & Tordoff, J. M. (2006). Workforce and service delivery analysis across New Zealand hospital pharmacy departments. Journal of Pharmacy Practice & Research, 36(4), 271-274.

Tordoff, J. M., Murphy, J. E., Norris, P. T., & Reith, D. M. (2006). Use of centrally developed pharmacoeconomic assessments for local formulary decisions. American Journal of Health-System Pharmacy, 63(17), 1613-1618.

Hook, S., Chan, L., Cutfield, H., Dean, R., Keir, A., Gordon, G., & Norris, P. (2005). Immunisation knowledge and beliefs of health science and non-health science students at the University of Otago. New Zealand Family Physician, 32(6), 394-398.

Norris, P., Woodhouse, A., & Woods, D. (2005). New Zealand pharmacy students' knowledge of health, healthcare and medicines issues in developing countries. International Journal of Pharmacy Practice, 13, 265-272.

Tordoff, J., Norris, P., Kennedy, J., & Reith, D. (2005). Quality use of medicines activities in New Zealand hospitals from 2000 to 2002. New Zealand Medical Journal, 118(1208). Retrieved from http://journal.nzma.org.nz/journal/118-1208/1259/content.pdf

Tordoff, J. M., Norris, P. T., & Reith, D. M. (2005). Managing prices for hospital pharmaceuticals: A successful strategy for New Zealand? Value in Health, 8(3), 201-208.

Arroll, B., Arroll, J., Goodyear-Smith, F., & Norris, P. (2005). General practitioner use of delayed prescriptions for antibiotics: A cross-sectional survey. New Zealand Family Physician, 32, 19-22.

Norris, P., Nelson, L., Ling, K. L., Skellett, L., Hoo, J., Va'ai, C., & Gates, A. (2005). Advertising of medicines on New Zealand television. New Zealand Medical Journal, 118(1215). Retrieved from http://journal.nzma.org.nz/journal/118-1215/1462/content.pdf

Norris, P., Becket, G., & Ecke, D. (2005). Demographic variation in the use of antibiotics in a New Zealand town. New Zealand Medical Journal, 118(1121). Retrieved from http://journal.nzma.org.nz/journal/118-1211/1352/content.pdf

Grieve, J., Tordoff, J., Reith, D., & Norris, P. (2005). Effect of the Pediatric Exclusivity Provision on children's access to medicines. British Journal of Clinical Pharmacology, 59(6), 730-735.

Tordoff, J. M., Norris, P. T., Kennedy, J. M., & Reith, D. M. (2005). Influence of the National Hospital Pharmaceutical Strategy on the assessment of new medicines in New Zealand public hospitals. Journal of Pharmacy Practice & Research, 35(4), 271-275.

Ryan, K., Norris, P., & Becket, G. (2005). Capturing data on medicines usage: The potential of community pharmacy databases [Viewpoint]. New Zealand Medical Journal, 118(1223). Retrieved from http://journal.nzma.org.nz/journal/118-1223/1677/content.pdf

Tordoff, J. M., Norris, P., Kennedy, J. M., & Reith, D. M. (2004). Processes for the assessment and introduction of new medicines in New Zealand hospitals. Journal of Pharmacy Practice & Research, 34(4), 267-271.

Norris, P. T. (2004). New Zealand pharmacists and pharmacist-only medicines. Journal of Pharmacy Practice & Research, 34(4), 282-284. doi: 10.1002/jppr2004344282

Newell, L., & Norris, P. (2004). Children's understanding of the role of medicines in treating infectious illnesses. New Zealand Family Physician, 31(5), 310-313.

Norris, P. (2003). The New Zealand retail pharmacy sector. Journal of Social & Administrative Pharmacy, 20(5), 187-193.

Norris, P., & Rowsell, B. (2003). Interactional issues in the provision of counselling to pharmacy customers. International Journal of Pharmacy Practice, 11, 135-142.

Norris, P., & Buckingham, K. (2003). Extended roles for pharmacists in New Zealand pharmacies: What kinds of pharmacies and pharmacists are involved? Journal of Social & Administrative Pharmacy, 20(4), 125-131.

Norris, P. (2002). Purchasing restricted medicines in New Zealand pharmacies. Pharmacy World & Science, 22(4), 140-146.

Norris, P., & Roberts, E. (2002). Growth in prescribing of new anti-depressants in New Zealand 1993-1997, including comparisons with the Nordic countries. Journal of Social & Administrative Pharmacy, 19(1), 8-14.

Norris, P. (2002). Which sorts of pharmacies provide more patient counselling? Journal of Health Services Research & Policy, 7(Supp 1), 23-28.

Norris, P., Bird, K., Kirifi, J., & Simpson, T. (2002). Talking the talk. Prescriber Update, 23(1), 10-11.

Ryan, K. M., Becket, G., & Norris, P. (2002). Who goes where and why? - The patronage of community pharmacies in New Zealand. Australian Pharmacist, 21(1), 46-51.

Roberts, E., & Norris, P. (2001). Growth and change in the prescribing of anti-depressants in New Zealand, 1993-1997. New Zealand Medical Journal, 114, 25-27.

Simpson, T., Norris, P., Bird, K., & Kirifi, J. (2001). Do your customers understand you? Do you understand them? New Zealand Pharmacy, (April), 13-16.

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