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Counselling at Student Health

Student Health Counselling provides short-term, counselling support to Otago students on Dunedin campus to help them to achieve their academic and personal goals.

Counselling at Student Health:

To enable us to see as many students as possible for short-term counselling, we will help students who need longer term counselling to find appropriate help from an external provider.

Getting started with Counselling

The first step is to book an appointment with our triage counsellor by calling reception on 0800 479 821

Appointments can only be made for the day that they are requested.

During this appointment, your triage counsellor will ask you questions to understand what has brought you to counselling and to help you to start resolving any immediate issues. Your triage counsellor will work with you to develop a plan or the first steps in getting you back on track with your life and studies.

Your triage counsellor may suggest other helpful options, including providing you with information such as access to on-line wellness tools, referral to a group programme within the university, short-term counselling with a student health counsellor, referral to other supports on or off-campus

Who can access my information?

Brief counsellor’s notes relating to each visit are also accessible to the GPs and nurses at Student Health who are involved in your care. This allows us to provide you with more comprehensive and holistic care. Some students request specific details of counselling be kept confidential. However, if these details relate to your or another person’s safety we will take steps to ensure safety is maintained. You can talk to your counsellor about this at your first appointment.

University staff outside of Student Health do not have access to your information without your written signed consent.

Please note that if you sign documentation to share your Student Health records with another provider (e.g. another GP practice or insurer), your brief counselling notes will automatically be included unless you request otherwise. Please talk to your counsellor or the Student Health Practice Manager if you would like further information.

See the SHS Health records page for more information

Cancelling an appointment

We prefer appointments are cancelled with 24 hour notice. This enables us to offer this appointment time to another student. If you do not attend an appointment without letting your Counsellor or reception know you could be charged $20.

Healthy Campus

Healthy Campus is a useful resource on all aspects of health and well-being, including specific resources to support your good mental health and emotional well-being.

Group Coaching

Work with a coach in a group context to manage stress, improve motivation and stay on top of life and study.

Download our PDF to find more about this [PDF, 208KB]