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Policy for Managing News Media Enquiries

Category Marketing and Communication
Type Policy
Approved by Vice-Chancellor's Advisory Group, 12 November 2012
Date Policy Took Effect 12 November 2012
Last Approved Revision
Sponsor Deputy Vice-Chancellor (External Engagement)
Responsible Officer Head of Communications
Review Date 12 November 2019

Purpose

1) To ensure that the University’s response to any media enquiry is coordinated, professional and provides accurate, timely and clear information.

2) To clarify the difference between the response of academic staff to the media in regard to their academic areas of specialisation and the response of staff to the media in regard to issues related to the operation of the University.

3) To provide staff with advice on how requests from the media related to the operation of the University should be handled.

Organisational Scope

University-wide

Policy Content

1) In dealing with the media there are two main principles:
a) Academics are free to talk to the media about their work and to comment on issues relevant to their areas of expertise.
b) Any issues related to the operation of the University are handled through the Media Office with relevant senior staff commenting as appropriate.

The following sections of this Policy all relate to 1(b) above i.e. issues related to the operation of the University.


2) When a staff member is contacted by a media representative, the staff member should refer them directly to the media office.
The staff member should advise the media representative that the enquiry will be directed to the University’s Media Office and contact will be made by the Media Office before the deadline. The staff member should email media.office@otago.ac.nz immediately.


3) The Media Office’s role is to:

  • Consider the University's response
  • Select a spokesperson if appropriate
  • Along with senior staff develop the University’s response on the issue
  • Develop the University's position on the issue
  • Implement the response to the media

In the course of this process the Media Office is likely to consult with senior staff and the Vice-Chancellor.


4) Where the Media Office requests information statements from specific areas of the University, those information statements must be approved by the relevant Pro-Vice-Chancellor or Divisional Head.

Related Policies, Procedures and Forms

Contact for Further Information

For further information, contact Megan McPherson, Head of Communications, on ext 5452, or megan.mcpherson@otago.ac.nz