Unscheduled Outage: AskOtago Knowledgebase
Timeframe: Monday, 12th September 2022, 1:30pm - 2:25pm
ServicesAffected: AskOtago Knowledgebase
Audience: All users
Description: The AskOtago Knowledgebase search function is currently only returning a limited number of articles based off a user's search. In the meantime, articles can be found via the 'Categories' tiles on the AskOtago homepage (ask.otago.ac.nz) and the 'Related Articles' section of relevant Service found here: ask.otago.ac.nz/services/. This issue has been appropriately escalated and is currently being investigated.
Please contact AskOtago IT if you have any questions (askotago.it@otago.ac.nz, ext 7000 or 0800 80 80 98).
Timeframe: Monday, 12th September 2022, 1:30pm - 2:25pm
ServicesAffected: AskOtago Knowledgebase
Audience: All users
Description: The AskOtago Knowledgebase search function is currently only returning a limited number of articles based off a user's search. In the meantime, articles can be found via the 'Categories' tiles on the AskOtago homepage (ask.otago.ac.nz) and the 'Related Articles' section of relevant Service found here: ask.otago.ac.nz/services/. This issue has been appropriately escalated and is currently being investigated.
Please contact AskOtago IT if you have any questions (askotago.it@otago.ac.nz, ext 7000 or 0800 80 80 98).