| Current position | Online MBA IT Technical Support Specialist |
|---|---|
| Previous positions | Research Assistant, Business School, University of Otago Tutor, Marketing Department, Business School, University of Otago |
| Education | Current PhD candidate, Department of Marketing, University of Otago MCom in Marketing Management, University of Otago MSc in Business Analysis and Consultancy, University of Hertfordshire, UK BSc(Hons) in Business Administration, University of Hertfordshire, UK |
| Country of origin | China |
Responsibilities and goals
- Support Otago Online MBA students and lecturers in using Zoom application.
- Troubleshoot systems and network problems, and solve technical queries both during the sessions and between classes.
- Log and keep records of the sessions and queries.
- Stay familiar with all of Zoom's main up-to-date features.
- Support development and review of written instructions for students and lecturers.
- Provide input on improvements to the Online MBA programme.
International work and industry experience
Twelve years ago, I went to the UK to finish my bachelor's and master's degrees. During my master's journey, I worked as a consultant to Jaguar and Galleria. I then gained two years' business while self-employed. Currently, I am one of the PhD students in the University of Otago's Marketing Department. My research area is students' perception of e-learning in a university service setting.
Why does Kathy like working with the Otago Online MBA?
I believe that being part of the Online MBA team of Otago is a great privilege as I can interact with professional lecturers and brilliant students from a wide international background. It is an excellent opportunity for me to learn new things and gain teamwork experience. Also, it is a fantastic opportunity for me to look from the inside to see how students behave in an online learning environment to improve my PhD research.
Why does Kathy think that Otago Online MBA is a great place to study?
The Otago Online MBA is one of the best MBA programs globally. It allows students to learn wherever they are with flexibility and access to many resources to learn and balance students' work-study life. Students in the Otago online MBA programme enjoy many benefits during their studies and after graduation. This makes Otago's online MBA programs much more attractive than traditional on-campus programs to many students.