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PHCY511 Patient-Centred Care

Fundamental skills and knowledge for a patient-centred approach to care, including understanding and managing variability in drug response between people, goal setting, clinical reasoning and decision making, designing and communicating a patient-centred treatment plan.

Paper title Patient-Centred Care
Paper code PHCY511
Subject Pharmacy
EFTS 0.2500
Points 30 points
Teaching period 1st Non standard period (29 June 2020 - 23 October 2020)
Domestic Tuition Fees (NZD) $2,857.50
International Tuition Fees (NZD) $10,363.00

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PHCY 542, PHCX 542
Limited to
PGCertPharm, PGDipClinPharm

Teaching staff

Associate Professor Kyle Wilby
Senior Lecturer Susan Heydon
Senior Lecturer Dan Wright

Paper Structure

The paper consists of two strcutures modules:

  • In the first module, students will focus on concepts related to social aspects of patient care, as well as the science and art of communicating with patients and other healthcare professionals.
  • The second module (‘patient-centred care in practice’) provides a ‘capstone’ for the entire certificate. Here the term ‘capstone’ refers to a module that encompasses the knowledge and skills covered in the previous 3 modules and brings them together in a practical, patient-centred, teaching and learning environment.
Teaching Arrangements

One compulsory 2-day weekend workshop in Auckland on 1st – 2nd August and six 2-hour video conferences throughout the duration of the paper.


Textbooks are not required for this paper

Graduate Attributes Emphasised
Lifelong learning, Scholarship, Communication, Critical thinking, Self-motivation, Teamwork.
View more information about Otago's graduate attributes.
Learning Outcomes

By the end of this paper, students will be able to:

  1. Predict and mitigate altered drug response between people to prevent drug-related harm
  2. Understand the time course of drug effects, including the monitoring of drug response using laboratory values and biomarkers
  3. Identify, prioritise, and research clinical and drug-related problems
  4. Develop an independent, reflective, and patient-centred approach to clinical reasoning and clinical decision-making that aligns with the patient’s goals and medical goals for treatment
  5. Demonstrate effective communication with patients and health-care colleagues, both orally and in writing

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1st Non standard period (29 June 2020 - 23 October 2020)

Teaching method
This paper is taught through Distance Learning
Learning management system