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Service Request Forms

You can use the application forms below to request different ITS services.

Please contact ITS if you need further information about using our service request forms or to find out more about a service.

If the ITS service you are requesting requires approval to be given before the service can be delivered, this will be from your Head of Department or division, or their delegated authority. If you are not sure who this is, please contact your departmental or divisional administration before completing the form.

Please allow 5-10 working days for your request to be actioned.

Ask IT Customer Portal Forms

These forms use the new Ask IT Customer Portal. Once you click on these, you will be prompted to log in with your University username and password which will populate the form with your contact details. Make sure that you have Flash enabled in your web browser.

The Ask IT Customer Portal webpage has more information on the portal and how it will improve service delivery, plus helpful user guides.

Report a Fault

NB: If you have an urgent problem, please phone the ITS Service Desk on (479) 8888 or 0800 479 888. Only use the Ask IT Customer Portal for non-urgent problems or requests.

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