IT service and support - AskOtago
Need help with IT? AskOtago is your first stop:
- Self-service via the AskOtago Service Portal
- Tel +64 3 479 7000 or 0800 80 80 98
- Chat with an AskOtago Service Representative
- Send an enquiry to AskOtago
- Use an online form to request a service
NB: If you have an urgent problem, please phone.
AskOtago is available:
Monday to Saturday: 8:00am–6:00pm
Public Holidays: Closed
Outside of these times, please email your enquiry or request.
Client Services Administrators
This is the contact information for ITS staff requiring assistance from Client Services. If you are experiencing technical issues, please contact AskOtago above.
Office hours: 8:30am–5:00pm Monday to Friday.
ITS staff who need assistance outside of these times, please email us with your request and we will endeavour to respond to you the next working day.