ITS Services
ITS works closely with University of Otago departments to provide a wide range of IT services that support the University’s teaching, research and administrative functions.
Email, Messaging & Calendars
ITS provides an email service for staff and students. The email system includes calendar and contacts functionality, and it can be accessed both on and off campus.
Help
Our Service Desk is your first point of contact for your IT support needs, including usernames and passwords.
Network
We provide connectivity between computers for staff, students and visitors to the University, enabling them to share resources and information securely.
Printing
ITS delivers a range of printing solutions and we also provide self-service printing options for students and staff. Advice about purchasing printing equipment is also available.
Security
We provide information security services that protect University data and information from potential threats.
Software & Databases
ITS supplies, supports and distributes software for use on University ICT equipment. We also develop applications and databases for schools and departments.
Storage, Backup & Hosting
We provide storage, backup and hosting services that enable students, departments and schools to store and share data on hardware that’s managed by the University.
Teaching & Research
ITS manages the University’s teaching rooms and theatres, and provides ICT based elearning solutions that support teaching and research activities.
Telephones
We supply and support a range of desktop phone, mobile phone and voicemail services to University staff and students.
Training
ITS offer IT training for a wide range of computer software programs.
Web
ITS provides internet access and web-based solutions that enable staff and students to share and manage information and collaborate online.