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ITS Services

ITS works closely with University of Otago departments to provide a wide range of IT services that support the University’s teaching, research and administrative functions.

Email, Messaging & Calendars

ITS provides an email service for staff and students. The email system includes calendar and contacts functionality, and it can be accessed both on and off campus.


Our Service Desk is your first point of contact for your IT support needs.


We provide connectivity between computers for staff, students and visitors to the University, enabling them to share resources and information securely.


ITS delivers a range of printing solutions and we also provide self-service printing options for students and staff. Advice about purchasing printing equipment is also available.


We provide information security services that protect University data and information from potential threats.

Software & Hardware

ITS supplies, supports and distributes software for use on University ICT equipment. We can also procure hardware for University departments and can assist with the recycling and disposal of old equipment.

File Storage & Servers

ITS provides storage, backup and hosting services that enable students, departments and schools to store and share data on hardware that is managed by the University.

Teaching & Research

ITS manages the University’s teaching rooms and theatres, and provides ICT based elearning solutions that support teaching and research activities.


We supply and support a range of desktop phone, mobile phone and voicemail services to University staff and students.


ITS offer IT training for a wide range of computer software programs.

Usernames & Passwords

We manage University of Otago usernames and passwords to provide access to many online services.


ITS provides Internet access and web-based solutions that enable staff and students to share and manage information and collaborate online.

University of Otago staff – Give feedback on the ITS website

Please take 3-4 minutes to fill in our survey, and go in the draw to win one of three morning tea shouts!

Survey closes 12 February 2016. Open to University of Otago staff only.

Start survey