Our policies at Student Health

Privacy/confidentiality

The details of your state of health are confidential to you and the health professionals involved in your care.

The Health Information Privacy Code, and the Health Act govern the manner in which we store and control access to your information. 

Service standards

Our professional practice observes the principles detailed in the Code of Health & Disability Services Consumers' Rights. For information about health advocates and the Code of Patient Rights, visit the Health and Disability Commission website.

We appreciate the opportunity to discuss any feedback you may have with our service, please contact us.

Nationwide Health & Disability Advocacy Service

Alternatively you can contact the Nationwide Health & Disability Advocacy Service.

Tel 64 3 479 0265
Free phone 0800 555 050

Health and Disability Commission

The Health and Disability Commission can also advise you if you have any concerns about our services.

Visit the Health and Disability Commission website for further information.

Bad debt

All students who have a debt at Student Health are sent reminder statements during each semester. All debts are required to be paid by the last day of lectures each semester.

It is the policy of the University of Otago that we inform Financial Services of those students who have not paid their accounts by the due dates. The University may:

If you are having difficulty paying your account please ask to speak with our Practice Manager.

Results

Your doctor or nurse will discuss with you how your results will be communicated to you.

 

 

© Student Health Service
Cnr Walsh & Albany Streets
University of Otago
PO Box 56
Dunedin 9054
New Zealand

Freephone 0800 479 821

Tel 64 3 479 8212
Fax 64 3 479 8106

Email student-health@otago.ac.nz
(Please do not email to cancel or make appointments)