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PHCY420 Pharmacy Practice Leadership and Management

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Introduction to principles of management and leadership related to pharmacy practice. Includes financial, risk and operations management, quality control and improvement, human resources, communication, pharmacy service implementation, and change management.

Paper title Pharmacy Practice Leadership and Management
Paper code PHCY420
Subject Pharmacy
EFTS 0.125
Points 15 points
Teaching period Full Year (25 February 2022 - 28 October 2022) (On campus)
Domestic Tuition Fees (NZD) $1,070.13
International Tuition Fees Tuition Fees for international students are elsewhere on this website.

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Limited to

James Windle

Teaching staff

Paper co-ordinator: James Windle

Paper Structure

Lectures, Workshops


No textbooks required of this course.

Course outline

This paper delivers a series of leadership and management focused topics relevant to practise as pharmacists engaged in a variety of professional settings within New Zealand. Each topic will deliver content including terms and concepts, practitioner perspectives, and case studies including recognised practice examples. Introduced topics will become incorporated into student development of a targeted health care initiative that addresses sustainability, risk management, human resourcing, evaluation and monitoring requirements.

Graduate Attributes Emphasised
Global perspective, Interdisciplinary perspective, Lifelong learning, Scholarship, Communication, Critical thinking, Cultural understanding, Ethics, Environmental literacy, Information literacy, Self-motivation, Teamwork.
View more information about Otago's graduate attributes.
Learning Outcomes

Learning outcomes that are covered in this paper include:

  • Communication, collaboration, research
  • Uses appropriate communication techniques to establish and maintain a collaborative and constructive relationships with people and colleagues

Population health

  •  Identifies targeted interventions and describe ways in which they address determinants of health and improve health outcomes for Māori and non-Māori.
  •  Designs, develops, implements, and evaluates health initiatives that improve the health and wellbeing of the community.


  • Describes quality assurance and improvement programs that relate to pharmacy practice.
  • Describes and recognises management and leadership skills to deliver safe and effective practise.
  • Describes the factors that impact on the sustainability of the pharmacy practise.
  • Uses appropriate communication techniques to establish and maintain a collaborative and constructive relationships with people and colleagues

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Full Year (25 February 2022 - 28 October 2022)

Teaching method
This paper is taught On Campus
Learning management system


Stream Days Times Weeks
A1 Monday 10:00-10:50 12
Tuesday 14:00-14:50 10