Overview
A need to be aware of self, aware of others and to understand international New Zealand business at home or overseas is explored. Theory and practice are contextualised internationally.
In line with the growing demand for graduates to be able to demonstrate attributes like communication competence, critical thinking and lifelong learning skills, this paper is designed to increase your understanding of capabilities in communicating in interpersonal, international and intercultural situations.
Understanding informs good communication. Understanding is made up of two parts: cultural awareness, or how another person's culture affects his or her communicative behaviour, and self-awareness, or an understanding of how our own culture and personal dispositions affect our communication practices. Communication competence in everyday business, and life itself, is a mix of interpersonal and intercultural skills and understanding. One area of focus, given a business context, is face-to-face interactions; another is virtual interaction skills.
The paper is divided into distinct components that allow for a profound understanding of "why" and then a more practical situation in which you will be able to develop and explore what constitutes communication competence, "the how".
About this paper
| Paper title | Interpersonal/International Business Communication |
|---|---|
| Subject | Management |
| EFTS | 0.15 |
| Points | 18 points |
| Teaching period | Semester 1 (On campus) |
| Domestic Tuition Fees ( NZD ) | $912.00 |
| International Tuition Fees | Tuition Fees for international students are elsewhere on this website. |
- Prerequisite
- MANT 101 or 90 points
- Schedule C
- Commerce
- Contact
- management@otago.ac.nz
- More information link
View more information on the Department of Management's website
- Teaching staff
Co-ordinator: Virginia Cathro
- Teaching Arrangements
This paper is taught via lectures and tutorials.
- Textbooks
Highly recommended reading:
Beamer, Linda & Varner, Iris., (2011). Intercultural Communication in the Global Workplace. 5th Edition. McGraw-Hill.- Graduate Attributes Emphasised
- Interdisciplinary perspective, Lifelong learning, Communication, Critical thinking, Ethics, Self-motivation, Teamwork.
View more information about Otago's graduate attributes. - Learning Outcomes
Upon successful completion of this paper, students should be able to:
Knowledge and Understanding- Using theory where appropriate, identify and analyse interpersonal and intercultural problems and propose communication-related solutions
Skill-related Capacities
- Suspend judgement and demonstrate the capacity to self-monitor inside communication interactions
- Demonstrate synthesis of concepts of self and group interpersonal communication
- Understand how to use a range of etiquette behaviours to achieve professional success
Judgement and Strategies for Interaction
- Evaluate how a certain course of action might likely be received and with what result for a communication interaction comprising both interpersonal and intercultural aspects.
- Show capacity to critically reflect upon interactions and improve their own virtual interaction and leadership behaviours
Timetable
Overview
A need to be aware of self, aware of others and to understand international New Zealand business at home or overseas is explored. Theory and practice are contextualised internationally.
As the demand for graduates with well-developed communication competencies, critical thinking, and lifelong learning skills continues to rise, this course is meticulously designed to enhance your understanding of effective communication in interpersonal, international, and intercultural contexts.
The foundation of successful communication lies in understanding. This understanding is a combination of cultural awareness—recognising how another person's culture impacts their communicative behaviour—and self-awareness—comprehending how our own culture and personal dispositions influence our communication practices. Communication excellence in both business and everyday life involves a blend of interpersonal and intercultural skills and understanding.
With a focus on face-to-face and virtual interaction skills within a business context, this course is structured into distinct components, offering a comprehensive approach. First, you will gain a profound understanding of the "why" behind communication competence. Subsequently, you will engage in practical situations to explore and develop the skills necessary for effective communication—the "how."
By participating in this course, you will not only strengthen your communication abilities but also prepare for a successful professional and academic journey in today's interconnected world.
About this paper
| Paper title | Interpersonal/International Business Communication |
|---|---|
| Subject | Management |
| EFTS | 0.15 |
| Points | 18 points |
| Teaching period | Semester 1 (On campus) |
| Domestic Tuition Fees ( NZD ) | $937.50 |
| International Tuition Fees | Tuition Fees for international students are elsewhere on this website. |
- Prerequisite
- MANT 101 or 90 points
- Schedule C
- Commerce
- Contact
- management@otago.ac.nz
- More information link
View more information on the Department of Management's website
- Teaching staff
Co-ordinator: Virginia Cathro
- Teaching Arrangements
This paper is taught via lectures and tutorials.
- Textbooks
Highly recommended reading:
Beamer, Linda & Varner, Iris., (2011). Intercultural Communication in the Global Workplace. 5th Edition. McGraw-Hill.- Graduate Attributes Emphasised
- Interdisciplinary perspective, Lifelong learning, Communication, Critical thinking, Ethics, Self-motivation, Teamwork.
View more information about Otago's graduate attributes. - Learning Outcomes
Upon successful completion of this paper, students should be able to:
Knowledge and Understanding:
- Utilise relevant theories to identify and analyse interpersonal and intercultural challenges, and propose effective communication-related solutions
Skill-related Capacities:
- Exercise the ability to suspend judgment and self-monitor during communication interactions
- Demonstrate a synthesis of self and group interpersonal communication concepts
- Apply a range of etiquette behaviours to achieve professional success
Judgment and Strategies for Interaction:
- Assess the potential reception and outcomes of specific courses of action in communication interactions involving both interpersonal and intercultural aspects
- Exhibit the capacity for critical reflection on interactions and the improvement of one's virtual interaction and leadership behaviours