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    A need to be aware of self, aware of others and to understand international New Zealand business at home or overseas is explored. Theory and practice are contextualised internationally.

    As the demand for graduates with well-developed communication competencies, critical thinking, and lifelong learning skills continues to rise, this course is meticulously designed to enhance your understanding of effective communication in interpersonal, international, and intercultural contexts.

    The foundation of successful communication lies in understanding. This understanding is a combination of cultural awareness—recognising how another person's culture impacts their communicative behaviour—and self-awareness—comprehending how our own culture and personal dispositions influence our communication practices. Communication excellence in both business and everyday life involves a blend of interpersonal and intercultural skills and understanding.

    With a focus on face-to-face and virtual interaction skills within a business context, this course is structured into distinct components, offering a comprehensive approach. First, you will gain a profound understanding of the "why" behind communication competence. Subsequently, you will engage in practical situations to explore and develop the skills necessary for effective communication—the "how."

    By participating in this course, you will not only strengthen your communication abilities but also prepare for a successful professional and academic journey in today's interconnected world.

    About this paper

    Paper title Interpersonal/International Business Communication
    Subject Management
    EFTS 0.15
    Points 18 points
    Teaching period Semester 1 (On campus)
    Domestic Tuition Fees ( NZD ) $937.50
    International Tuition Fees Tuition Fees for international students are elsewhere on this website.
    MANT 101 or 90 points
    Schedule C
    Teaching staff

    Co-ordinator: Virginia Cathro

    Teaching Arrangements

    This paper is taught via lectures and tutorials.


    Highly recommended reading:
    Beamer, Linda & Varner, Iris., (2011). Intercultural Communication in the Global Workplace. 5th Edition. McGraw-Hill.

    Graduate Attributes Emphasised
    Interdisciplinary perspective, Lifelong learning, Communication, Critical thinking, Ethics, Self-motivation, Teamwork.
    View more information about Otago's graduate attributes.
    Learning Outcomes

    Upon successful completion of this paper, students should be able to:

    Knowledge and Understanding:

    • Utilise relevant theories to identify and analyse interpersonal and intercultural challenges, and propose effective communication-related solutions

    Skill-related Capacities:

    • Exercise the ability to suspend judgment and self-monitor during communication interactions
    • Demonstrate a synthesis of self and group interpersonal communication concepts
    • Apply a range of etiquette behaviours to achieve professional success

    Judgment and Strategies for Interaction:

    • Assess the potential reception and outcomes of specific courses of action in communication interactions involving both interpersonal and intercultural aspects
    • Exhibit the capacity for critical reflection on interactions and the improvement of one's virtual interaction and leadership behaviours


    Semester 1

    Teaching method
    This paper is taught On Campus
    Learning management system


    Stream Days Times Weeks
    A1 Thursday 14:00-14:50 9-13, 15-16, 18-19, 21-22
    Friday 12:00-13:50 9-12, 15-19, 21-22


    Stream Days Times Weeks
    Attend one stream from
    A1 Wednesday 11:00-11:50 10-13, 15-16, 18-19
    A2 Wednesday 12:00-12:50 10-13, 15-16, 18-19
    A3 Thursday 09:00-09:50 10-13, 15-16, 18-19
    A4 Thursday 10:00-10:50 10-13, 15-16, 18-19
    A5 Thursday 16:00-16:50 10-13, 15-16, 18-19
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