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    Operations excellence and value chain best practice, and the relationship between operational capability, business performance, and the development of sustainable competitive advantage.

    About this paper

    Paper title Operations Excellence
    Subject Management
    EFTS 0.1667
    Points 20 points
    Teaching period Semester 2 (On campus)
    Domestic Tuition Fees ( NZD ) $1,196.41
    International Tuition Fees Tuition Fees for international students are elsewhere on this website.
    Limited to
    BCom(Hons), PGDipCom, MCom
    Teaching staff

    Co-ordinator: Dr Jeff Foote


    Textbooks are not required for this paper.

    Graduate Attributes Emphasised
    Global perspective, Interdisciplinary perspective, Lifelong learning, Scholarship, Communication, Critical thinking, Cultural understanding, Ethics, Information literacy, Research, Self-motivation.
    View more information about Otago's graduate attributes.
    Learning Outcomes

    Students who successfully complete this paper will:

    • Develop an understanding of the theoretical concepts and practical implications of operational excellence from the local to global contexts
    • Develop an appreciation for broader environmental dynamics, such as climate change, sustainable development and social responsibility, and the implications for operational excellence
    • Understand the various models and frameworks that support business excellence
    • Understand the differing requirements for business excellence and how these vary across different business types and sectors


    Semester 2

    Teaching method
    This paper is taught On Campus
    Learning management system
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