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International student support

The University of Otago provides an outstanding student experience with a strong commitment to pastoral care and support networks.

Learn more about Otago’s student and academic services

International students enjoy additional support services. We aim to help you settle in to life at Otago and make the very best of your time with us.

International student advisers

International Student Advisers (ISAs) provide ‘home away from home’ for international students. This very special group of caring, compassionate Otago staff members are dedicated to helping you with a wide variety of issues.

Learn more about Otago’s International Student Advisers

Immigration and visa support

The International Office is home to expert visa staff, who provide a one-on-one service to international students seeking visa information.

Learn more about Otago’s visa services

Insurance support

The International Office’s insurance team is available to assist international students with any insurance questions they may have.

Learn more about insurance services

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Other information for international students

Our responsibility to you

Code of Practice

The University of Otago is a signatory to the New Zealand Ministry of Education’s 'Education (Pastoral Care of International Students) Code of Practice 2016'. We are committed to ensuring all international students are informed, protected and cared for during their time with us.

New Zealand Ministry of Education's 'Education Code of Practice'


Otago treats complaints seriously. We encourage students to inform us when issues arise.

Learn more about the complaints process at Otago

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