Need help with IT? AskOtago is your first stop:
- Self-service via the AskOtago Knowledgebase
- Make a request by logging in to the Ask Otago Customer Portal
- Tel 64 3 479 7000 or 0800 80 80 98
- Email firstname.lastname@example.org
NB: If you have an urgent problem, please phone. Only use the Ask IT Customer Portal and email for non-urgent problems or requests.
AskOtago is available 7:00am – 11:00pm, seven days a week.
Outside of these times, please email your enquiry or request, or log a request via the AskOtago Customer Portal, and we will respond to you the next working day.
ITS also provides a wide range of consulting and advice services, such as desktop computer support, business advice, and teaching facilities design.
Consulting and Advice
- Ask IT Customer Portal
- Student IT Information
- Departmental Facility Management
- Equipment Purchase
- Equipment Recycling and Disposal