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GLBL101 Introduction to Intercultural Communication


GLBL101 introduces students to foundational concepts of intercultral communication.  It will be of value for any student who seeks to develop the ability to communicate effectively and appropriately in intercultural situations, be it at home or in international settings.

*This paper will be taught in Summer School and Semester Two, 2018.

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Understanding communication across cultures: communication styles, interpersonal relationships and intercultural competency.

Interaction between people from diverse cultural backgrounds has never been greater than in today's interconnected and globalised world. There is a high demand for skilled individuals who can interact effectively with people from diverse linguistic and cultural backgrounds and perform successfully in the competitive, global marketplace. GLBL 101 prepares students for the pressing need to develop knowledge, skills and attitudes necessary for intercultural communicative competence and responsible, global citizenship.

Paper title Introduction to Intercultural Communication
Paper code GLBL101
Subject Global Studies
EFTS 0.1500
Points 18 points
Teaching period Second Semester
Domestic Tuition Fees (NZD) $904.05
International Tuition Fees (NZD) $3,954.75

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Schedule C
Arts and Music
Suitable for students of all disciplines who seek to develop the ability to communicate effectively and appropriately in intercultural situations, be it at home or in international settings.
Teaching staff
Dr Antonie Alm
Paper Structure
The paper covers the following key themes:
  • Culture and the primary socialisation process
  • Language, communication, culture and power in context
  • Language and nonverbal intercultural communication
  • Language and identity in intercultural communication
  • Ethnocentricism and othering: barriers to intercultural communication
  • Intercultural transitions: from language and culture shock to adaptation
  • Intercultural interpersonal relationships
  • Managing language and intercultural conflict
  • Language and intercultural communication in the global workplace
  • Global citizenship and intercultural communicative competence
Teaching Arrangements
Lectures and tutorials

Jane Jackson, Introducing Language and Intercultural Communication, Routledge, 2020 (2nd edition)

Graduate Attributes Emphasised
Global perspective, Interdisciplinary perspective, Lifelong learning, Scholarship, Communication, Critical thinking, Cultural understanding, Ethics, Environmental literacy, Information literacy, Research, Self-motivation.
View more information about Otago's graduate attributes.
Learning Outcomes
  • Demonstrate an understanding of fundamental concepts and principles of communication between people from different social and cultural backgrounds
  • Generate insights into social, cultural and historical dimensions of cultural and subcultural groups around the world
  • Reflect critically upon the influence of your own culture on how you view yourself and others
  • Compare communication behaviour, verbal and nonverbal, of different cultural groups and interpret the behaviour through culture
  • Apply knowledge and skills to demonstrate autonomy, expert judgement, adaptability and responsibility as an effective and ethical communicator across multiple cultural contexts
  • Demonstrate an ability to acquire, organise, analyse, evaluate and present information

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Second Semester

Teaching method
This paper is taught On Campus
Learning management system


Stream Days Times Weeks
L1 Monday 13:00-13:50 28-34, 36-41
Wednesday 13:00-13:50 28-34, 36-41


Stream Days Times Weeks
Attend one stream from
T1 Thursday 13:00-13:50 28-34, 36-41
T2 Thursday 14:00-14:50 28-34, 36-41
T3 Thursday 12:00-12:50 28-34, 36-41
T4 Friday 13:00-13:50 28-34, 36-41