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Electronic access help

If you have any queries about our electronic resources (databases, e-journals or e-books), please contact us.

  • Fill in the form below
  • Phone the E-resource team: 479 9780 (Mon-Fri 8.30am - 5.00pm)
  • Ask staff at any library desk for assistance

Help for users

I can't access the database/e-journal/e-book!

Are you using your staff or student username and password?

If you are off-campus, you will need to log-in via Ezproxy using your staff or student username and password

Is this an electronic resource that requires a separate username and password?

Some electronic resources require users to input a separate username and password. For access details to a specific resource email:

Where is the e-journal article?

  • Check that the library has access to the year that you are looking for: search e-journals.
  • Check if the electronic resource offers full-text or abstracts only.
  • If the links to electronic resources from within Blackboard are not working, contact your course supervisor.

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Electronic access help form

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