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HUNT344 Foodservice Management

Principles and practices involved in the management of quantity foodservice operations.

Overview of management theory and practice within contemporary foodservice environments. Develop skills in communication, critical thinking and teamwork through immersion in quantity foodservice settings.

Paper title Foodservice Management
Paper code HUNT344
Subject Human Nutrition
EFTS 0.3
Points 36 points
Teaching period Not offered in 2022 (On campus)
Domestic Tuition Fees (NZD) $2,221.50
International Tuition Fees Tuition Fees for international students are elsewhere on this website.

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HUNT 231 or HUNT 244
HUNT 331
Schedule C
Teaching staff

View more information on the Department of Human Nutrition's website

Paper Structure
HUNT 344 introduces students to the management of quantity food service operations. Food service systems theory is used as a framework to develop knowledge and understanding of food service management principles and practices.

Course delivery includes a guest lecture series that focuses on management in the real-world of food service. Guest lecturers are food service industry professionals and/or experts in their field.

Students develop their management skills through participation in six management experience laboratories. Management experience laboratories are held in University college food services. During management experience, students work in pairs to plan and manage meal service for up to 250 University college residents.
Teaching Arrangements

Lectures/Teaching Modules - Four hours per week
Practicals - Six management experience laboratories


Duncan, P., & Jensen, J. (2011). Professional Foodservice (2nd ed.). Auckland: Pearson.

Payne-Palacio, J., & Theis, M. (2012). Foodservice Management: Principles and Practices (12th ed.). Upper Saddle River, NJ: Pearson Education Inc.

Graduate Attributes Emphasised
Lifelong learning, Scholarship, Communication, Critical thinking, Environmental literacy, Teamwork.
View more information about Otago's graduate attributes.
Learning Outcomes

Knowledge Outcomes
On completion of HUNT 344, students are expected to be able to

  • Plan, organise and manage foodservice systems and resources (including people, meal production and service) to consistently achieve predetermined standards of quality
  • Demonstrate understanding and application of the principles of
    • the foodservice systems model theory
    • financial management
    • menu planning
    • human resource management
    • food safety management
    • quality management
    • sustainability in relation to foodservice environments

Specific Skill Outcomes
At the completion of HUNT 344, students are expected to demonstrate the following skills

  • the technical knowledge and skills to assist in managing a foodservice
  • effective communication skills
  • an ability to use effective problem solving techniques with limited guidance
  • the ability to work effectively as a team member, develop and maintain effective teamwork
  • a commitment to the process of quality assurance in both their own and others' activities, with limited guidance
  • reflective practice skills

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Not offered in 2022

Teaching method
This paper is taught On Campus
Learning management system