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Mental Health & Well-being

Student Health provides short-term mental health support and counselling to Otago students on Dunedin campus to help them to achieve their academic and personal goals.

Getting started

The first step is to book an appointment with one of our mental health clinicians by calling reception on 0800 479 821 (inside New Zealand).

During this appointment, your clinician will ask you questions to understand what has brought you in and to help you to start resolving any immediate issues. Your clinician will work with you to develop a plan or the first steps in getting you back on track with your life and studies.

Your mental health clinician may suggest other helpful options, including providing you with information such as access to on-line wellness tools, referral to a group programme within the university, short-term counselling with a student health counsellor, referral to other supports on or off-campus.

To enable us to see as many students as possible for short-term counselling, we will help students who need longer term counselling to find appropriate help from an external provider.

Puāwaitanga – Individual counselling, easy access, where you are

Get support with feelings of anxiety, low mood, relationships, grief, addictions, low self-esteem, or low confidence.

  • A free phone and online support service to help strengthen your hauora (well-being)
  • Counselling sessions held over the phone and using a web-based program
  • Sessions can be held anytime between 9am–9pm, 7 days a week
  • Independent, confidential, free

Enrol online or call 0800 782 999

(You will be asked for your student ID number to confirm you are an enrolled student)

Who can access my information?

Brief notes relating to each visit are also accessible to the GPs and nurses at Student Health who are involved in your care. This allows us to provide you with more comprehensive and holistic care. Some students request specific details of counselling be kept confidential. However, if these details relate to your or another person’s safety we will take steps to ensure safety is maintained. You can talk to your counsellor about this at your first appointment.

University staff outside of Student Health do not have access to your information without your written signed consent.

Please note that if you sign documentation to share your Student Health records with another provider (e.g. another GP practice or insurer), your brief counselling notes will automatically be included unless you request otherwise. Please talk to your mental health clinican, counsellor or the Student Health Practice Manager if you would like further information.

See the SHS Health records page for more information

Cancelling an appointment

We prefer appointments are cancelled with 24 hour notice. This enables us to offer this appointment time to another student. If you do not attend an appointment without letting your Counsellor or reception know you could be charged $20.

Healthy Campus

Healthy Campus is a useful resource on all aspects of health and well-being, including specific resources to support your good mental health and emotional well-being.