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Overview

Operations excellence and value chain best practice, and the relationship between operational capability, business performance, and the development of sustainable competitive advantage.

About this paper

Paper title Global Operations Excellence
Subject Management
EFTS 0.1667
Points 20 points
Teaching period 1st Non standard period (12 January 2026 - 13 February 2026) (On campus)
Domestic Tuition Fees ( NZD ) $1,665.83
International Tuition Fees Tuition Fees for international students are elsewhere on this website.
Restriction
MANT 333 and MANT 456
Contact
management@otago.ac.nz
Teaching staff

Co-ordinator: Professor Richard Greatbanks

Textbooks

Textbooks are not required for this paper.

Graduate Attributes Emphasised
Global perspective, Interdisciplinary perspective, Lifelong learning, Scholarship, Communication, Critical thinking, Cultural understanding, Ethics, Information literacy, Research, Self-motivation.
View more information about Otago's graduate attributes.
Learning Outcomes

Students who successfully complete this paper will:

  • Develop an understanding of the theoretical concepts and practical implications of operational excellence from the local to global contexts
  • Develop an appreciation for broader environmental dynamics, such as climate change, sustainable development and social responsibility, and the implications for operational excellence
  • Understand the various models and frameworks that support business excellence
  • Understand the differing requirements for business excellence and how these vary across different business types and sectors

Overview

Operations excellence and value chain best practice, and the relationship between operational capability, business performance, and the development of sustainable competitive advantage.

About this paper

Paper title Global Operations Excellence
Subject Management
EFTS 0.1667
Points 20 points
Teaching period 1st Non standard period (11 January 2027 - 12 February 2027) (On campus)
Domestic Tuition Fees Tuition Fees for 2027 have not yet been set
International Tuition Fees Tuition Fees for international students are elsewhere on this website.
Restriction
MANT 333 and MANT 456
Contact
management@otago.ac.nz
Teaching staff

Co-ordinator: Professor Richard Greatbanks

Textbooks

Textbooks are not required for this paper.

Graduate Attributes Emphasised
Global perspective, Interdisciplinary perspective, Lifelong learning, Scholarship, Communication, Critical thinking, Cultural understanding, Ethics, Information literacy, Research, Self-motivation.
View more information about Otago's graduate attributes.
Learning Outcomes

Students who successfully complete this paper will:

  • Develop an understanding of the theoretical concepts and practical implications of operational excellence from the local to global contexts
  • Develop an appreciation for broader environmental dynamics, such as climate change, sustainable development and social responsibility, and the implications for operational excellence
  • Understand the various models and frameworks that support business excellence
  • Understand the differing requirements for business excellence and how these vary across different business types and sectors
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