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    Overview

    Operations excellence and value chain best practice, and the relationship between operational capability, business performance, and the development of sustainable competitive advantage.

    About this paper

    Paper title Global Operations Excellence
    Subject Management
    EFTS 0.1667
    Points 20 points
    Teaching period 1st Non standard period (12 January 2026 - 13 February 2026) (On campus)
    Domestic Tuition Fees ( NZD ) $1,665.83
    International Tuition Fees Tuition Fees for international students are elsewhere on this website.
    Restriction
    MANT 333 and MANT 456
    Contact
    management@otago.ac.nz
    Teaching staff

    Co-ordinator: Professor Richard Greatbanks

    Textbooks

    Textbooks are not required for this paper.

    Graduate Attributes Emphasised
    Global perspective, Interdisciplinary perspective, Lifelong learning, Scholarship, Communication, Critical thinking, Cultural understanding, Ethics, Information literacy, Research, Self-motivation.
    View more information about Otago's graduate attributes.
    Learning Outcomes

    Students who successfully complete this paper will:

    • Develop an understanding of the theoretical concepts and practical implications of operational excellence from the local to global contexts
    • Develop an appreciation for broader environmental dynamics, such as climate change, sustainable development and social responsibility, and the implications for operational excellence
    • Understand the various models and frameworks that support business excellence
    • Understand the differing requirements for business excellence and how these vary across different business types and sectors

    Timetable

    1st Non standard period (12 January 2026 - 13 February 2026)

    Location
    Dunedin
    Teaching method
    This paper is taught On Campus
    Learning management system
    Aoroa

    Lecture

    Stream Days Times Weeks
    Attend
    A1 Wednesday 10:00-12:50 3-7
    Thursday 09:00-11:50 3-7
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