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Immigration and Visa information

Students catching up on the Clocktower lawn

All international students must have a valid student visa to study at the University of Otago.

When renewing your student visa you can either apply on campus, or send your application to Immigration New Zealand (INZ).

Provider Direct (Visa-on-Campus)

International students currently studying full time at the University of Otago may be eligible to apply for their visa through Student Visa Services on campus. There are a limited number of exceptions where applications need to be directed to Immigration New Zealand (INZ).

Note: If you hold a visitor or work visa you will have to apply directly to INZ for your student visa.

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Who can apply for a visa through Provider Direct

At Otago we are able to process most applications for student visas on campus. There are only a limited number of exceptions, when applications need to be directed to Immigration New Zealand.

We are not able to accept your application for a student visa-on-campus if:

  • You do not currently hold a valid student visa.
  • You are not currently or were not during the last enrolment period, a full-time student, unless you are a finalist.
  • You are here as a New Zealand Scholarship Student (NZAID)
  • You are here on the Student Exchange Programme
  • You are a returning student and on Conditional Enrolment for a second or subsequent time.

If you fall into any of the above categories, you need to apply through Immigration New Zealand (INZ).

Please Note: Immigration New Zealand reserves the right to refuse applications submitted on campus and may request that you resubmit your application to them directly.

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How to apply for a visa through Provider Direct

  • Read the Visa-on-Campus Application Information carefully.
  • Applications may usually be submitted directly to Student Visa Services from Monday to Friday between 11am and 3.30pm.
  • Make sure you include all required documents.
  • Only complete applications will be accepted.
  • The fee for a Visa-on-Campus Application is currently NZ$275.
    The NZ$275 fee for applications made on campus is comprised of a NZ$110 application fee, NZ$25 Immigration Levy, a NZ$105 service charge and a NZ$35 International Visitor Conservation and Tourism Levy (if applicable).
    This payment can be made at the International Office by EFTPOS only.
  • You will receive an email from INZ when a decision has been made on your student visa application.
    If approved, your eVisa will be attached to the email. You should print a copy of the eVisa and keep it with your passport.

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Processing time for Provider Direct

Most applications will take between five to thirty days to process. 

Please note: the timeframe when applying directly to Immigration New Zealand is different.

Some of the factors to affect processing time include:

  • Your application is submitted in a busy period (February, March or July).
  • Findings on Medical or Police Certificates that need further assessment.


INZ will issue you with an interim visa when the current visa expires if you submitted a complete, compliant student visa application before the current visa expiry date.

  • On campus applications: staff will receive notification and upload the interim visa to your eVision portal.
  • Applications sent directly to Immigration New Zealand: you will receive confirmation of the interim visa by email. Forward the email to to avoid losing access to University resources.

Please remember:

  • Immigration New Zealand (INZ) holds a record of all previous information and documents supplied by you.
  • It is an offence to provide false or misleading information on your application form.
  • We advise you not to book any overseas travel before your student visa has been issued.

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International students may be able to work while studying. Please check:

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Student Visa Services

Opening hours

Monday to Friday 11.00am - 3.30pm

Physical address

International Office
Clocktower Building
Room G01
University of Otago
Dunedin 9016
New Zealand

Tel +64 3 479 4569
Fax +64 3 479 8367

Postal address

International Office
University of Otago
PO Box 56
Dunedin 9054
New Zealand

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Apply through Immigration New Zealand (INZ)

Visa applications can be made online or by using the paper form.  To make sure your application is accepted you will need to provide all the information required at the time you submit your application.

NOTE – Returning students will need to email and request a Confirmation of Enrolment letter.
The letter you can download yourself in eVision is not accepted by INZ.

INZ requirements and application process

Find out how long it takes to process your visa

If applying in New Zealand using a paper form, please courier your application to:

Immigration New Zealand
Student Processing Unit
PO Box 1049
Palmerston North 4440

Tel 0508 558 855 (a free number from a landline telephone only)
or +64 9 914 4100 (a toll number from a mobile telephone)
Fax +64 6 952 7758

The processing fee for students applying directly to Immigration New Zealand is NZ$310 for an online or paper-based application.

Once you have been issued a new visa please take a copy to the International Office so that we can update our records. If you have a new passport you will also need to bring this into the International Office.