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Authored Book - Research

Kotler, P., Burton, S., Deans, K., Brown, L., & Armstrong, G. (2013). Marketing (9th ed.). Frenchs Forest, Australia: Pearson, 715p.

Kozak, M., Andreu, L., Gnoth, J., Lebe, S. S., & Fyall, A. (2013). Tourism marketing: On both sides of the counter. Newcastle upon Tyne, UK: Cambridge Scholars, 281p.

Knight, J. G. (2011). New Zealand's 'clean green' image: Will GM plants damage it? Wellington, New Zealand: GE Free New Zealand, 68p.

Kotler, P., Brown, L., Burton, S., Deans, K., & Armstrong, G. (2010). Marketing (8th ed.). Frenchs Forest, Australia: Pearson, 732p.

Harris, P. (2009). Penguin dictionary of marketing. London: Penguin Books, 283p.

Florek, M. (2006). Podstawy marketingu terytorialnego [Principals of place marketing]. Poland: The Poznan University of Economics, 187p.

Ballantyne, D. (2004). A relationship mediated theory of internal marketing. Finland: Swedish School of Economics and Business Administration, 288p.

Fletcher, R., Bell, J., & McNaughton, R. B. (2004). International e-business marketing. United Kingdom: Thomson.

Knight, J. G., Holdsworth, D. K., & Mather, D. W. (2003). Trust and country image: Perceptions of European food distributors regarding factors that could enhance or damage New Zealand's image - including GMOs. Dunedin: University of Otago, 89p.

Gray, B. J. (2001). Best Practices in Marketing and Managing Service Businesses. University of Otago: Marketing Performance Centre, 56p.

Todd, S., Lawson, R., & Jamieson, T. (2001). New Zeland Beyond 2000: A Consumer Lifestyles Study. Dunedin: Consumer Research Group, Department of Marketing, University of Otago, 24p.

Fam, K. S., & Thomas, C. (2000). Marketing Education: A Guide to the Better Targeting of Asian Students - Report 2. University of Otago, Dunedin: Department of Marketing, 48p.

Fam, K. S., & Thomas, C. (2000). Marketing Education: A Guide to the Better Targeting of Malaysian Students - Report 1. University of Otago, Dunedin: Department of Marketing, 45p.

Andreas, Z., & Ganglmair, A. (1999). Reiseausgaben im osterreichischen tourismus. Vienna: ASART Publication Series, 334p.

Ganglmair, A. (1999). Servicequalitat und kundenzufriedenheit: Analyse fur einen reiseveranstalter. Vienna: Vol. 10, ASART Publication Series, 156p.

Gray, B. J. (1999). Improving Service Competitiveness. Dunedin, New Zealand: Marketing Performance Centre, University of Otago, 52p.

Gray, B. J., Matheson, P., Juric, B., Matear, S., Boshoff, C., & Henry, J. (1997). Market orientation pricing and perceived performance Report. (New Zealand Marketing Management Research Programme (series), 3). Dunedin: New Zealand Marketing Management Research Programm, 15p.

Faris, F. M., Lawson, R. W., & Todd, S. (1996). New Zealand Towards 2000: A Consumer Lifestyles Study. Dunedin: Consumer Research Group, Department of Marketing,, 21p.

Lawson, R. W. (1996). Consumer Behaviour in Australia and New Zealand. Sydney: McGraw-Hill, 776p.

Lawson, R. W., & Tidwell, P. (1996). Consumer Behaviour in Australia and New Zealand: Instructors Resource Manual. Sydney: McGraw-Hill, 190p.

Authored Book - Other

Finkler, W., & Davis, S. (2021). The science of hope: Eye to eye with our world's wildlife hardcover. Exise Publishing, 160p.

Gray, B. J., & Whiten, J. (2002). Essential skills for marketing professionals (March ed.), 2. Dunedin: Marketing Performance Centre, University of Otago, 30p.

Gnoth, J., Ganglmair, A., Hilt, S., & Holt, E. (1999). The US Market to New Zealand. Dunedin, New Zealand: University of Otago, Department of Marketing, 71p.

Thyne, M., & Lawson, R. (1999). Attitude Segmentation of Residents in the Southern Lakes Region. Dunedin, New Zealand: Dept of Marketing, University of Otago.

Shaw, V. F. (1998). Market analysis teaching notes, 35. Warwick Business School, UK.

Edited Book - Research

McNeill, L. (Ed.). (2020). Transitioning to responsible consumption and production. Basel, Switzerland: MDPI Books, 205p. doi: 10.3390/books978-3-03897-873-2

Correia, A., Kozak, M., Gnoth, J., & Fyall, A. (Eds.). (2017). Co-creation and well-being in tourism. Springer, 198p. doi: 10.1007/978-3-319-44108-5

Ballantyne, D. (Ed.). (2013). Legends in Marketing: Christian Grönroos: Relationship marketing (Vol. 5). New Delhi, India: SAGE.

Kozak, M., Gnoth, J., & Andreu, L. L. A. (Eds.). (2010). Advances in tourism destination marketing: Managing networks. Abingdon, UK: Routledge, 257p.

Fyall, A., Kozak, M., Andreu, L., Gnoth, J., & Sibila Lebe, S. (Eds.). (2009). Marketing innovations for sustainable destinations. Woodeaten, UK: Goodfellow, 334p.

Chimhundu, R., & Hamlin, R. P. (Eds.). (2008). The brand management structure in consumer packaged goods: A research monograph on its current status and future prospects. Saarbrücken, Germany: VDM Verlag, 140p.

Henry, J., & Mather, D. (Eds.). (2006). Pricing and distribution. Auckland, New Zealand: Pearson Education, 676p.

Wooliscroft, B., Tamilia, R. D., & Shapiro, S. J. (Eds.). (2006). A twenty-first century guide to Aldersonian marketing thought. New York: Springer, 581p.

Harris, P., & Fleisher, C. S. (Eds.). (2005). The handbook of public affairs. London, UK: Sage, 579p.

Morrow, T., Loane, S., Bell, J., & Wheeler, C. (Eds.). (2005). International business in an enlarging Europe. United Kingdom: Palgrave Macmillan, 228p.

Harris, P., & MacDonald, F. (Eds.). (2004). European business and marketing. London: Sage, 302p.

Green, M. B., & McNaughton, R. B. (Eds.). (2000). Industrial Networks and Proximity. Aldershot, United Kingdom: Ashgate Publishing Limited, 234p.

McNaughton, R. B. (Ed.). (2000). Developments in Australasian Marketing. Stamford, Connecticut, USA: JAI Press Inc, 320p.

Lawson, R., & Fischer, W. (Eds.). (1999). Consumer Affairs in Remote Areas (Queensland, Australia) and New Zealand. Dunedin, New Zealand: Dept of Marketing, University of Otago, 178p.

Gray, B. J., & Deans, K. R. (Eds.). (1998). Australia and New Zealand Marketing Academy Conference Proceedings CD-ROM. Dunedin, New Zealand: Department of Marketing, University of Otago, 2897p.

Gray, B. J., & Deans, K. R. (Eds.). (1998). Marketing connections: Abstracts of papers presented at the Australia New Zealand Marketing Academy Conference. Dunedin, New Zealand: Department of Marketing, University of Otago, 78p.

Chapter in Book - Research

Shaheer, I., Carr, N., & Insch, A. (2023). Qualitative analysis of social media historical data: A case study of Twitter and tourism boycotts. In F. Okumus, S. M. Rasoolimanesh & S. Jahani (Eds.), Advanced research methods in hospitality and tourism. (pp. 163-178). Bingley, UK: Emerald. doi: 10.1108/978-1-80117-550-020221006

Conejo, F. J., Gamboa, E. A., & Insch, A. (2022). It’s ultimately social: Exploring the Costa Rican bar servicescape. In J. S. Chen (Ed.), Advances in hospitality and leisure (Vol. 17). (pp. 3-20). Bingley, UK: Emerald. doi: 10.1108/S1745-354220210000017001

Karami, M., & Liñán, F. (2022). Entrepreneurial self-identity, social ties and self-efficacy affecting persuasion ability. In V. Ratten (Ed.), Entrepreneurship as practice: Time for more managerial relevance. Singapore: Sporinger Nature. doi: 10.1007/978-981-19-4819-0_3

Karami, M., Kasim, A. B., & Ojala, A. (2022). The transformation of embedded means into resources during community-based venture creation. In V. Ratten (Ed.), Innovation in ASEAN: Change and development. Singapore: Springer Nature. doi: 10.1007/978-981-19-0644-2

Pung, J. M. (2022). Travel and transformation: An examination of tourists' attitude changes. In D. Gursoy & S. Çelikel (Eds.), Routledge handbook of social psychology of tourism. (pp. 133-144). Abingdon, UK: Routledge. doi: 10.4324/9781003161868

Shaheer, I., & Carr, N. (2022). Boycotts. In D. Buhalis (Ed.), Encyclopedia of tourism management and marketing (Vols. 1-4). (pp. 346-348). Cheltenham, UK: Edward Elgar. doi: 10.4337/9781800377486

Smith, J. (2022). Understanding the millenial tourist: Proclivities and penchants of indigenous Rastafarian cultural experiences among Generation Y. In S. K. Walia & A. Jasrotia (Eds.), Millennials, spirituality and tourism. (pp. 252-267). London, UK: Routledge. doi: 10.4324/9781003170631-19

Finkler, W., & Aitken, R. (2021). Selling hope: Science marketing for sustainability. In F. Weder, L. Krainer & M. Karmasin (Eds.), The sustainability communication reader: A reflective compendium. (pp. 281-299). Wiesbaden, Germany: Springer VS. doi: 10.1007/978-3-658-31883-3_16

Insch, A. (2021). Demystifying participation and engagement in the branding of urban places. In D. Medway, G. Warnaby & J. Byron (Eds.), A research agenda for place branding. (pp. 47-65). Cheltenham, UK: Edward Elgar Publishing. doi: 10.4337/9781839102851.00011

Insch, A. (2021). New Zealand. In M. Honey & K. Frenkiel (Eds.), Overtourism: Lessons for a better future. (pp. 300-312). Washington, DC: Island Press.

Insch, A. (2021). Peoplescapes and placemaking in a multicultural world: Residents identity, attachment, and belonging. In N. Papadopoulos & M. Cleveland (Eds.), Marketing countries, places, and place-associated brands: Identity and image. (pp. 114-134). Cheltenham, UK: Edward Elgar. doi: 10.4337/9781839107375.00017

Williams, J. (2021). Modern data analysis: A paradigm for robustness: Lessons for marketing researchers from the machine learning literature. In R. Nunkoo, V. Teeroovengadum & C. M. Ringle (Eds.), Handbook of research methods for marketing management. (pp. 91-127). Cheltenham, UK: Edward Elgar Publishing. doi: 10.4337/9781788976954.00010

Gnoth, J. (2020). Extending the sport value framework for spectator experience design. In S. Roth, C. Horbel & B. Popp (Eds.), Perspektiven des dienstleistungsmanagements. (pp. 35-50). Wiesbaden, Germany: Springer Nature. doi: 10.1007/978-3-658-28672-9_3

Harwood, T., Boomer, J., & Garry, T. (2020). Value transformation: From online community to business benefit. In R. Granger (Ed.), Value construction in the creative economy: Negotiating innovation and transformation. (pp. 243-264). Cham, Switzerland: Palgrave Macmillan. doi: 10.1007/978-3-030-37035-0_12

Insch, A. (2020). Do cities leverage summits to enhance their image online? Examining the Twittersphere of the inaugural U20 Mayoral Summit, Buenos Aires, Argentina. In S. Amiri & E. Sevin (Eds.), City diplomacy: Current trends and future prospects. (pp. 161-185). Cham, Switzerland: Palgrave Mamillan. doi: 10.1007/978-3-030-45615-3_8

Karami, M. (2020). Effectual versus causal international opportunity discovery and creation: Implications for SMES' competitive advantage. In V. Ratten (Ed.), Entrepreneurship and the community: A multidisciplinary perspective on creativity, social challenges, and business. (pp. 29-48). Cham, Switzerland: Springer. doi: 10.1007/978-3-030-23604-5_3

McNeill, L. (2020). Preface to transitioning to responsible consumption and production. In L. McNeill (Ed.), Transitioning to responsible consumption and production. (pp. 1-5). Basel, Switzerland: MDPI Books. doi: 10.3390/books978-3-03897-873-2-1

Sheth, M., Karami, M., & Murphy, K. (2020). Sustainable entrepreneurial opportunities and innovations in the Queenstown food sector. In V. Ratten, M. Ramirez-Pasillas & H. Lundberg (Eds.), Managing sustainable innovation. (pp. 121-151). Abingdon, UK: Routledge. doi: 10.4324/9780429264962

Soto, L., & Biggemann, S. (2020). Applications of artificial intelligence and RPA to improve government performance. In A. Naqvi & J. M. Munoz (Eds.), Handbook of artificial intelligence and robotic process automation: Policy and government application. (pp. 141-149). London, UK: Anthem Press.

Watkins, L., & Aitken, R. (2020). The role of young consumers in moving to a sustainable consumption future. In L. McNeill (Ed.), Transitioning to responsible consumption and production. (pp. 169-185). Basel, Switzerland: MDPI Books. doi: 10.3390/books978-3-03897-873-2-9

Karami, M., & Dubinsky, A. J. (2019). Negotiating with managers from Iran. In M. A. Khan & N. Ebner (Eds.), The Palgrave handbook of cross-cultural business negotiation. (pp. 241-265). Cham, Switzerland: Palgrave Macmillan. doi: 10.1007/978-3-030-00277-0

Neuninger, R. (2019). The effect of concentration of retail power on the specialist knowledge of retail staff in the food and beverage sector: A case study of wine retail. In J. Byrom & D. Medway (Eds.), Case studies in food retailing and distribution. (pp. 25-36). Duxford, UK: Woodhead. doi: 10.1016/B978-0-08-102037-1.00003-7

Karami, M., He, C. X., & Zhengang, S. (2018). Social ties and human capital in family SMEs’ internationalization. In V. Rattan, V. Braga & C. S. Marques (Eds.), Knowledge, learning and innovation: Research insights on cross-sector collaborations. (pp. 59-73). Springer. doi: 10.1007/978-3-319-59282-4_5

McKague, F., Lawson, R., Scott, M., & Wooliscroft, B. (2018). Understanding energy poverty through the energy cultures framework. In N. Simcock, H. Thomson, S. Petrova & S. Bouzarovski (Eds.), Energy poverty and vulnerability: A global perspective. (pp. 33-45). Abingdon, UK: Routledge.

Soto, L. A., & Biggemann, S. (2018). The future of logistics and marketing in an artificial intelligence-governed world. In Business strategy in the artificial intelligence economy. (pp. 79-92). New York, NY: Business Expert Press.

Ganglmair-Wooliscroft, A. (2017). Glück & Konsum [Happiness and consumption]. In L. Bormans (Ed.), Glück: The new world book of happiness. (pp. 315-318). Köln, Germany: Dumont.

Gnoth, J. (2017). Destinations and value co-creation: Designing experiences as processes. In D. R. Fesenmaier & Z. Xiang (Eds.), Design science in tourism. (pp. 125-138). Springer. doi: 10.1007/978-3-319-42773-7

Thyne, M., & Henry, J. (2017). A sailor's life for me: An example of how one port of call has developed in the hope of meeting crew expectations. In R. Dowling & C. Weeden (Eds.), Cruise ship tourism. (2nd ed.) (pp. 177-187). Wallingford, UK: CABI.

Biggemann, S., & Collier, A. (2016). Featherston resources: A new, clean, green fertilizer business that failed. In J. M. Munoz & D. H. Bivona (Eds.), Managerial forensics. (pp. 21-45). New York: Business Expert Press.

Gnoth, J. (2016). Experience. In J. Jafari & H. Xiao (Eds.), Encyclopedia of tourism. (pp. 337-340). Springer. doi: 10.1007/978-3-319-01384-8

Gnoth, J. (2016). Satisfaction. In J. Jafari & H. Xiao (Eds.), Encyclopedia of tourism. (pp. 822-824). Springer. doi: 10.1007/978-3-319-01384-8

Harwood, T., & Garry, T. (2016). Samsung Nation: A gamified experience. In M. Dymek & P. Zackariasson (Eds.), The business of gamification: A critical analysis. (pp. 123-143). New York, NY: Routledge.

He, C. X., & Karami, M. (2016). International opportunity development of internationalizing SMEs from emerging economies. In T. M. Devinney, G. Markman, T. Pedersen & L. Tihanyi (Eds.), Global entrepreneurship: Past, present & future: Advances in international management (Vol. 29). (pp. 203-233). Emerald Group. doi: 10.1108/S1571-502720160000029013

Insch, A., & Collier, A. (2016). Food manufacturers' adoption of eco-labels: Motives, barriers, and pressures. In A. Lindgreen, M. K. Hingley, R. J. Angell & J. Memery (Eds.), A stakeholder approach to managing food: Local, national, and global issues. Abingdon, UK: Routledge.

Wang, N., & Gnoth, J. (2016). Authenticity. In J. Jafari & H. Xiao (Eds.), Encyclopedia of tourism. (pp. 70-73). Springer. doi: 10.1007/978-3-319-01384-8

Yuksel, K., Ballantyne, D., & Biggemann, S. (2016). Brand co-creation through social actor engagement. In R. J. Brodie, L. D. Hollebeek & J. Conduit (Eds.), Customer engagement: Contemporary issues and challenges. (pp. 211-235). Abingdon, UK: Routledge.

Chetty, S., & Pahlberg, C. (2015). Networks and social capital: An internationalizing entrepreneurial firm's network is its net worth. In S. A. Fernhaber & S. Prashantham (Eds.), Routledge companion to international entrepreneurship. (pp. 117-131). Abingdon, UK: Routledge.

Garry, T. (2015). Corporate brand: New Zealand. In T. C. Melewar & S. F. Syed Alwi (Eds.), Corporate branding: Areas, arenas and approaches. (pp. 63-80). Abingdon, UK: Routledge.

Edirisingha, P., Aitken, R., & Ferguson, S. (2014). Adapting ethnography: An example of emerging relationships, building trust, and exploring complex consumer landscapes. In J. W. Schouten, D. M. Martin & R. Belk (Eds.), Consumer culture theory. (pp. 191-215). Bingley, UK: Emerald.

Ferguson, S., & Bourke, A. (2014). 'Living the brand': The evangelical experiences of seasonal snowsport workers. In S. McCabe (Ed.), Routledge handbook of tourism marketing. (pp. 435-446). Abingdon, UK: Routledge.

Ganglmair-Wooliscroft, A. (2014). Personal Wellbeing Index in New Zealand. In A. C. Michalos (Ed.), Encyclopedia of quality of life and well-being research. (pp. 4759-4763). Dordrecht, The Netherlands: Springer. doi: 10.1007/978-94-007-0753-5

Gnoth, J. (2014). The role of social psychology in the tourism experience model (TEM). In A. G. Woodside & M. Kozak (Eds.), Tourists’ perceptions and assessments: Advances in culture, tourism and hospitality research (Vol. 8). (pp. 61-69). Bingley, UK: Emerald. doi: 10.1108/S1871-3173_2014_0000008003

Gnoth, J., Andreu, L., & Currás-Pérez, R. (2014). Events and networking in tourism marketing destinations: The America's Cup case study. In S. Egashira (Ed.), Globalism and regional economy. (pp. 89-111). Abingdon, UK: Routledge.

Wooliscroft, B. (2014). Rehumanizing marketing (and consumer behaviour). In R. J. Varey & M. Pirson (Eds.), Humanistic Marketing. (pp. 53-58). Basingstoke, UK: Palgrave Macmillan.

Ballantyne, D., Caple, S., & Thyne, M. (2013). Convergence and differentiation in regional know-how: The case of Central Otago Pinot noir. In G. Tesar & J. Bodin (Eds.), Marketing management in geographically remote industrial clusters: Implications business-to-customer marketing. (pp. 419-434). Singapore: World Scientific.

Biggemann, S. (2013). Global oils and logistics: Excellence in trading, while striving to excel in services. In P. Kotler, S. Burton, K. Deans, L. Brown & G. Armstrong (Eds.), Marketing. (9th ed.) (pp. 240-242). Frenchs Forest, Australia: Pearson. [Case Study].

Florek, M., & Insch, A. (2013). When fit matters: Leveraging destination and event image congruence. In L. Dwyer & E. Wickens (Eds.), Event tourism and cultural tourism: Issues and debates. (pp. 27-48). Abingdon, UK: Routledge.

Harris, P., Parackal, M., Rudd, C., & Williams, J. (2013). Reflections on engagement in an evolving political process: Evidence from Aotearoa, the Land of the Long White Cloud. In K. Gouliamos, A. Theocharous & B. Newman (Eds.), Political marketing: Strategic campaign culture. (pp. 114-131). New York, NY: Routledge.

Ghandour, A., Deans, K. R., & Benwell, G. L. (2012). Issues facing website evaluation: Identifying a gap. In Z. Belkhamza & S. A. Wafa (Eds.), Measuring organizational information systems success: New technologies and practices. (pp. 233-252). Hershey, PA: Business Science Reference. doi: 10.4018/978-1-4666-0170-3.ch012

Ghandour, A., Deans, K. R., & Benwell, G. L. (2012). Website evaluation criteria: An owner’s perspective. In Z. Belkhamza & S. A. Wafa (Eds.), Measuring organizational information systems success: New technologies and practices. (pp. 253-275). Hershey, PA: Business Science Reference. doi: 10.4018/978-1-4666-0170-3.ch013

Harwood, T., & Garry, T. (2012). 'It's mine!' Participation and ownership within virtual co-creation environments. In S. Tagg, A. Stevenson & T. Vescovi (Eds.), New developments in online marketing. (pp. 113-123). Abingdon, UK: Routledge.

Henry, J. (2012). Itinerary planning. In M. Vogel, A. Papathanassis & B. Wolber (Eds.), The business and management of ocean cruises. (pp. 167-183). Wallingford, UK: CABI.

Aitken, R. (2011). Shifting brands: Reception, resistance and revision. In M. D. Uncles (Ed.), Perspectives on brand management. (1st ed.) (pp. 291-305). Prahran, Australia: Tilde.

Campelo, A., & Aitken, R. (2011). Travelling to the past: Narratives of place and national identity on the Chatham Islands. In E. Frew & L. White (Eds.), Tourism and national identities: An international perspective. (pp. 190-201). Abingdon, UK: Routledge.

Gao, H., Knight, J. G., & Zhang, H. (2011). Real Italian: Is it what Chinese consumers want? [Case study]. In R. Fletcher & H. Crawford (Eds.), International marketing: An Asia-Pacific perspective. (5th ed.) (pp. 305-309). Sydney, Australia: Pearson.

Insch, A. (2011). Branding the city as an attractive place to live. In K. Dinnie (Ed.), City branding: Theory and cases. (pp. 8-14). Basingstoke, UK: Palgrave Macmillan.

Insch, A. (2011). Leveraging nation branding for export promotion: 100% sustainable? [Case study]. In R. Fletcher & H. Crawford (Eds.), International marketing: An Asia-Pacific perspective. (5th ed.) (pp. 616-619). Sydney, Australia: Pearson.

Biggemann, S. (2010). Digital Images Australasia: New products, new brands, new channels, new challenges [Case study]. In P. Kotler, L. Brown, S. Burton, K. Deans & G. Armstrong (Eds.), Marketing. (8th ed.) (pp. 440-443). Frenchs Forest, Australia: Pearson.

Biggemann, S. (2010). Modeling the structure of business-to-business relationships. In A. G. Woodside (Ed.), Organizational culture, business-to-business relationships, and interfirm networks. (pp. 27-177). Bingley, UK: Emerald. doi: 10.1108/S1069-0964(2010)0000016006

Biggemann, S. (2010). Structure and dynamics of business-to-business relationships. In A. G. Woodside (Ed.), Organizational culture, business-to-business relationships, and interfirm networks. (pp. 327-340). Bingley, UK: Emerald. doi: 10.1108/S1069-0964(2010)0000016008

Biggemann, S. (2010). Understanding and modeling the dynamics of business-to-business relationships. In A. G. Woodside (Ed.), Organizational culture, business-to-business relationships, and interfirm networks. (pp. 179-326). Bingley, UK: Emerald. doi: 10.1108/S1069-0964(2010)0000016007

Collier, A., Ahn, M. J., & Gray, B. (2010). Gardasil: From university discovery to global blockbuster drug. In M. J. Ahn, M. A. Alvarez, A. D. Meyers & A. S. York (Eds.), Building the case for biotechnology: Management case studies in science, laws, regulations, politics and business. (pp. 331-347). Washington DC: Logos Press.

Florek, M., & Insch, A. (2010). Sales promotion in Poland. In K.-S. Fam, L. Józsa & J. E. Richard (Eds.), Sales promotion techniques: Best practice from Asia and Europe. (pp. 211-224). Wellington, New Zealand: Asia Business Research Corporation.

Ganglmair-Wooliscroft, A. (2010). The H-market system. In L. Bormans (Ed.), The world book of happiness: The knowledge and wisdom of one hundred happiness professors from all around the world. (pp. 151-152). Tielt, Belgium: Uitgeverij Lannoo.

Hakala, U., Lemmetyinen, A., & Gnoth, J. (2010). Case A: The role of Nokia in branding Finland: Companies as vectors of nation branding. In F. M. Go & R. Govers (Eds.), International place branding yearbook 2010: Place branding in the new age of innovation. (pp. 55-65). Basingstoke, UK: Palgrave Macmillan.

Hoek, J., & McLean, R. (2010). Changing food environment and obesity: An overview. In J. Pearce & K. Witten (Eds.), Geographies of obesity: Environmental understandings of the obesity epidemic. (pp. 57-78). Farnham, UK: Ashgate.

Insch, A. (2010). Breaking the mould: Characterstics and consequences of becoming market oriented in Australian meat retailing. In A. M. K. Lindgreen Hingley, D. Harness & P. Custance (Eds.), Market orientation: Transforming food and agribusiness around the customer. (pp. 229-244). Farnham, UK: Gower.

Insch, A., & Florek, M. (2010). Place satisfaction of city residents: Findings and implications for city branding. In G. Ashworth & M. Kavaratzis (Eds.), Towards effective place brand management: Branding European cities and regions. (pp. 191-204). Cheltenham, UK: Edward Elgar.

Larsen, G., & Lawson, R. (2010). Evolving perspectives on music consumption. In D. O'Reilly & F. Kerrigan (Eds.), Marketing the arts: A fresh approach. (pp. 190-204). Abingdon, UK: Routledge.

Lawson, R. (2010). Consumer behaviour. In M. J. Baker & M. Saren (Eds.), Marketing theory: A student text. (2nd ed.) (pp. 263-280). London: SAGE.

McNeill, L. S. (2010). Sales promotion techniques in New Zealand. In K.-S. Fam, L. Józsa & J. E. Richard (Eds.), Sales promotion techniques: Best practice from Asia and Europe. (pp. 197-210). Wellington, New Zealand: Asia Business Research Corporation.

McNeill, L. S. (2010). Sales promotion techniques in Singapore. In K.-S. Fam, L. Józsa & J. E. Richard (Eds.), Sales promotion techniques: Best practice from Asia and Europe. (pp. 245-254). Wellington, New Zealand: Asia Business Research Corporation.

Osborne, P. (2010). The danger of measurement. In D. McLellan & G. Heaton (Eds.), Age of Conversation 3: It's time to get busy! (pp. 86). New York: Channel V Books.

Gnoth, J., & Zins, A. H. (2009). Emotions and affective states in tourism behavior. In M. Kozak & A. Decrop (Eds.), Handbook of Tourist Behavior: Theory & Practice. (pp. 195-210). Abingdon, UK: Routledge.

Watkins, L. (2009). A consideration of Confucian values in Japanese tourism behaviour. In K.-S. Fam, Z. Yang & M. Hyman (Eds.), A handbook of Confucian/chopsticks marketing. (pp. 111-125). Wellington, New Zealand: Asia Business Research Coporation.

Wooliscroft, B., & Ganglmair-Wooliscroft, A. (2009). Co-production in memorable service encounters: Three hot chocolates in Belgium. In A. Lindgreen, J. Vanhamme & M. B. Beverland (Eds.), Memorable customer experiences: A research anthology. (pp. 149-158). Farnham, UK: Gower.

Ballantyne, D. (2008). Market-oriented action research: A methodological evaluation. In E. Piggot-Irvine & B. Bartlett (Eds.), Evaluating action research. (pp. 191-213). Wellington, New Zealand: NZCER Press.

Bigné, E., Gnoth, J., & Andreu, L. (2008). Advanced topics in tourism market segmentation. In A. G. Woodside & D. Martin (Eds.), Tourism Management: Analysis, behaviour and strategy. (pp. 151-173). Wallingford, UK: CABI. doi: 10.1079/9781845933234.0151

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Paynter, J., Ahmed, M., Everett, A. M., & Llanes, V. A. (2002). Management failures in software development projects: Two New Zealand cases. In T. Batley (Ed.), Business Case Studies in Operations Management. (pp. 152-161). Auckland: Pearson Education New Zealand Limited.

Adam, S., Mulye, R., & Deans, K. R. (2001). The evolution of relationships in e-marketing. In J. Sheth, A. Parvatiyar & G. Shainesh (Eds.), Customer Relationship Management: Emerging Concepts, Tool and Applications. (pp. 135-142). New Delhi: McGraw-Hill.

Brown, P. J., & Bell, J. (2001). Industrial clusters and small firm internationalisation. In J. H. Taggart, M. Berry & M. McDermott (Eds.), Multinationals in a new era :International strategy and management. (pp. 10-26). Palgrave.

Darroch, J., & McNaughton, R. B. (2001). Developing a measure of knowledge management. In N. Bontis (Ed.), World Conference on Intellectual Property Readings. (pp. 226-242). Boston: Butterworth-Heinemann.

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Deans, K. R. (2001). Marketing Information Systems. In M. Warner (Ed.), International Encyclopedia of Business & Management. (Second ed.) (pp. 4264-4271). London: Thomson Learning.

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Kauser, S., & Shaw, V. (2001). International strategic alliances: The impact of behavioral characteristics on success. In H. Lui (Ed.), Foreign and Direct Investment and Strategic Alliances in Europe. (pp. 71-98). Binghampton, NY: Haworth Press, Inc.

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Bell, J., McNaughton, R. B., & Bennett, S. (2000). Export assistance "the New Zealand way". In R. B. McNaughton (Ed.), Developments in Australasian Marketing. (pp. 3-322). Stamford, Connecticut, USA: JAI Press Ltd.

Deans, K. R. (2000). E-Commerce. In M. J. Baker (Ed.), Marketing Strategy and Managment. (3 ed.) (pp. 500-503). London: Macmillan.

Deans, K. R. (2000). Electronic commerce- The future is here to stay. In M. J. Baker (Ed.), Marketing Strategy and Management. (3rd ed.) (pp. 500-507). Wiltshire GB: MacMillan Business.

Deans, K. R. (2000). Marketing information systems. In M. Zeleny (Ed.), The IEBM Handbook of Information Technology in Business. (First ed.) (pp. 769-777). London: Thomson Learning.

Fam, K. S. (2000). Clear Communications Ltd. In D. W. Cravens, B. Merrilees & R. H. Walker (Eds.), Strategic Marketing Management for the Pacific Region. (pp. 384-389). Sydney, Australia: McGraw-Hill Companies Inc.

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Fam, K. S., & Merrilees, B. (2000). International small business promotion strategies: A four country comparison. In G. Ogunmokun & R. Gabbay (Eds.), Advances in International Marketing and Global Strategy. (pp. 120-135). Perth, Western Australia: Academic Press International.

Garrett, T. C., Buisson, D. H., & Yap, C. M. (2000). National culture impacts on new product development practices: A cross-cultural comparison between Singapore and New Zealand. In R. B. McNaughton (Ed.), Developments in Australasian Marketing. (pp. 115-142). Stamford, Connecticut, USA: JAI Press.

Gray, V., & Fam, K. S. (2000). Asean rewards and pitfalls: Implications for international advertisers. In G. Ogunmokun & R. Gabbay (Eds.), Advances in International Marketing and Global Strategy. (pp. 37-50). Perth, Western Australia: Academic Press International.

McNaughton, R. B. (2000). Industrial districts and social capital. In M. B. Green & R. B. McNaughton (Eds.), Industrial Networks and Proximity. (pp. 69-86). Aldershot, United Kingdom: Ashgate Publishing Limited.

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Thyne, M., & Lawson, R. (2000). Destination avoidance. In M. Robinson, P. Long, N. Evans, R. Sharpley & J. Swarbrooke (Eds.), Reflections on International Tourism - Motivations, Behaviour and Tourist Types. (pp. 255-266). Gateshead, United Kingdom: Athenaeum Press.

Thyne, M., & Lawson, R. (2000). Values as a basis for understanding motivations towards accommodation and activity choices. In M. Robinson, P. Long, N. Evans, R. Sharpley & J. Swarbrooke (Eds.), Reflections on International Tourism - Motivations, Behaviour and Tourist Types. (pp. 431-454). Gateshead, United Kingdom: Attenaeum Press.

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Chapter in Book - Other

Insch, A., & Loughran, I. (2020). Chernobyl Disaster, 26 April 1986. In P. Harris, A. Bitonti, C. S. Fleisher & A. Skorkjær (Eds.), The Palgrave encyclopedia of interest groups, lobbying and public affairs. Cham, Switzerland: Palgrave Macmillan. doi: 10.1007/978-3-030-13895-0_23-1

Ballantyne, D. (2015). Is marketing blind to the internal customer? In J. Gummerus & C. von Koskull (Eds.), The Nordic School: Service marketing and management for the future. (pp. 183-184). CERS, Hanken School of Economics.

Biggemann, S., & Everett, A. M. (2013). Learning from experience: Purchasing industrial machinery from China. In P. Ramburuth, C. Stringer & M. Serapio (Eds.), Dynamics of international business: Asia-Pacific Business Cases. (pp. 187-195). New York, NY: Cambridge University Press.

Ballantyne, D., & Varey, R. J. (2010). The service-dominant logic and the future of marketing [Reprint from Journal of the Academy of Marketing Science, 36(1) (2008): 11-14]. In S. Baron (Ed.), Service marketing: Towards a unifying marketing approach through service (Vol. 4). (pp. 225-230). London: SAGE.

Gnoth, J. (2010). The macroenvironment of tourism. In C. A. Enz (Ed.), Cornell School of Hotel Administration: Handbook of applied hospitality strategy. (pp. 203-214). Thousand Oaks, CA: Sage.

Tamilia, R. D., & Wooliscroft, B. (2006). A select list of authors who have commented on Aldersonian marketing thought: From 1951 to 2005. In B. Wooliscroft, R. D. Tamilia & S. J. Shapiro (Eds.), A twenty-first century guide to Aldersonian marketing thought. (pp. 561-571). New York: Springer.

Tamilia, R. D., & Wooliscroft, B. (2006). List of publications by Wroe Alderson: From 1928 to 1968. In B. Wooliscroft, R. D. Tamilia & S. J. Shapiro (Eds.), A twenty-first century guide to Aldersonian marketing thought. (pp. 541-560). New York: Springer.

Lawson, R. (2005). [Foreword]. In The New Zealand Marketing Environment. (pp. 1-2). Auckland, New Zealand: McGraw Hill.

Deans, K. (2004). Case study 1: DCC on time, online and on target. In P. Kotler, L. Brown, S. Adam & G. Armstrong (Eds.), Marketing. (6th ed.) (pp. 731-733). Australia: Pearson/Prentice Hall.

Guthrie, J. C. (2004). Promotional communications. In M. Stansfield (Ed.), The New Zealand marketing environment. (pp. 44-65). Auckland, New Zealand: McGraw Hill.

Todd, S. (2004). Consumers. In M. Stansfield (Ed.), The New Zealand marketing environment. (pp. 4-21). Auckland, New Zealand: McGraw Hill.

Journal - Research Article

Alimamy, S., Chylinski, M., Deans, K. R., & Gnoth, J. (2024). Revealing the essence of value‐in‐being: A Heideggerian paradigm of value co‐creation. Psychology & Marketing, 41(1), 5-15. doi: 10.1002/mar.21867

Cowden, B., Karami, M., Tang, J., Ye, W., & Adomako, S. (2024). The spectrum of perceived uncertainty and entrepreneurial orientation: Impacts on effectuation. Journal of Small Business Management, 62(1), 381-414. doi: 10.1080/00472778.2022.2051179

Dhakal, B., McLeod, G. F. H., Insch, A., & Boden, J. M. (2024). Modified inverse propensity weighting method to alleviate estimation errors in the model with multiple endogenous variables. MethodsX, 12, 102513. doi: 10.1016/j.mex.2023.102513

Karami, M., Wooliscroft, B., & Hejazinia, M. (2024). Struggling and thriving: Effectuation in social and economic stress. Sustainability, 16, 1366. doi: 10.3390/su16041366

Shaheer, I., Carr, N., & Insch, A. (2024). Voices behind destination boycotts: An ecofeminist perspective. Tourism Recreation Research, 49(2), 344-360. doi: 10.1080/02508281.2021.2011590

Araujo, C. F., Karami, M., Tang, J., Roldan, L. B., & dos Santos, J. A. (2023). Entrepreneurial alertness: A meta-analysis and empirical review. Journal of Business Venturing Insights, 19, e00394. doi: 10.1016/j.jbvi.2023.e00394

Baker, K., & McNeill, L. S. (2023). A five-stage framework for sustainability certification for fashion brands: Can a standardised approach work in the fashion industry? International Journal of Fashion Design, Technology & Education. Advance online publication. doi: 10.1080/17543266.2023.2277263

Cowden, B., Karami, M., Tang, J., Ye, W., & Adomako, S. (2023). The gendered effects of effectuation. Journal of Business Research, 155, 113403. doi: 10.1016/j.jbusres.2022.113403

Dandis, A. O., Al Haj Eid, M., Griffin, D., Robin, R., & Ni, A. K. (2023). Customer lifetime value: The effect of relational benefits, brand experiences, quality, satisfaction, trust and commitment in the fast-food restaurants. TQM Journal. Advance online publication. doi: 10.1108/TQM-08-2022-0248

Davis, L. S., Zhu, L., & Finkler, W. (2023). Citizen science: Is it good science? Sustainability, 15, 4577. doi: 10.3390/su15054577

Degenstein, L. M., McQueen, R. H., Krogman, N. T., & McNeill, L. S. (2023). Integrating product stewardship into the clothing and textile industry: Perspectives of New Zealand stakeholders. Sustainability, 15, 4250. doi: 10.3390/su15054250

Dold, P., Finkler, W., Walker, L., Carr, N., & Lee, C. (2023). The role of technology in promoting environmental conservation and cross-cultural understanding: Lessons from Ridgeline Wanaka. Tourism Cases. doi: 10.1079/tourism.2023.0029

Fazal-e-Hasan, S. M., Ahmadi, H., Sekhon, H., Mortimer, G., Sadiq, M., Kharouf, H., & Abid, M. (2023). The role of green innovation and hope in employee retention. Business Strategy & the Environment, 32, 220-239. doi: 10.1002/bse.3126

Ghandour, A., Parackal, M., & Deans, K. R. (2023). A framework for relationships in eCommerce websites. International Journal of e-Business Research, 19(1). doi: 10.4018/IJEBR.317411

Haid, M., Albrecht, J. N., & Finkler, W. (2023). Barriers to the implementation of sustainability in tourism destinations: Evidence from Tyrol, Austria, and the South Island of New Zealand. International Journal of Tourism Policy, 13(6). doi: 10.1504/IJTP.2023.134513

Hamlin, R. P., & McNeill, L. S. (2023). Marketing tactics for sustainable fashion and the circular economy: The impact of ethical labels on fast fashion choice. Sustainability, 15, 10331. doi: 10.3390/su151310331

Hamza, K. M., de Melo Pereira Lhamas, F. A., & Parackal, M. (2023). Development of a sustainable consumption measurement scale. International Journal of Consumer Studies, 12973. Advance online publication. doi: 10.1111/ijcs.12973

Hede, A.-M., Kerrigan, F., & Thyne, M. (2023). Re-thinking brand extension theory: Parents, siblings and off-spring or landlords and tenants? Marketing Theory, 23(2), 249-265. doi: 10.1177/14705931221116404

Karami, M., & Hossain, M. (2023). Marketing intelligence and small firms' performance: The role of entrepreneurial alertness and effectuation. Marketing Intelligence & Planning, 42(1), 168-189. doi: 10.1108/MIP-08-2023-0406

Karami, M., Crick, D., & Crick, J. M. (2023). Non-predictive decision-making, market-oriented behaviours, and smaller-sized firms’ performance. Journal of Strategic Marketing, 31(5), 1107-1131. doi: 10.1080/0965254x.2022.2052938

Karami, M., Ojala, A., & Saarenketo, S. (2023). Entrepreneurial orientation and international opportunity development by SMEs: The mediating role of decision-making logic. Journal of Small Business Management, 61(2), 994-1022. doi: 10.1080/00472778.2020.1824529

Karami, M., Tang, J., Istipliler, B., & Adomako, S. (2023). Resource-induced coping heuristics transform psychological capital into opportunity recognition. Journal of General Management, 48(3), 241-252. doi: 10.1177/03063070221089402

Karami, M., Wooliscroft, B., & McNeill, L. (2023). Effectual networking capability and SME performance in international B2B markets. Journal of Business & Industrial Marketing. Advance online publication. doi: 10.1108/JBIM-01-2022-0020

León, B., Bourk, M., Finkler, W., Boykoff, M., & Davis, L. S. (2023). Strategies for climate change communication through social media: Objectives, approach, and interaction. Media International Australia, 188(1), 112-127. doi: 10.1177/1329878X211038004

Li, L. P., Frethey-Bentham, C., Juric, B., & Brodie, R. J. (2023). A negative actor engagement scale for online knowledge-sharing platforms. Australasian Marketing Journal, 31(1), 36-48. doi: 10.1177/18393349211022044

Lu, J. Y., Carr, N., Lee, C., Finkler, W., & Walker, L. (2023). Enhancing awareness of the needs of Muslim visitors among New Zealand tourism operators. Tourism Cases. doi: 10.1079/tourism.2023.0022

McLeod, G. F. H., Broadbent, J. M., Kinnersley, B., Insch, A., Lee, M., Schluter, P. J., … Hobbs, M. (2023). Purchasing and use of non-fluoride and children’s toothpaste in Aotearoa New Zealand. New Zealand Dental Journal, 119(4), 167-176.

Nautiyal, R., Polus, R., Tripathi, A., & Shaheer, I. (2023). "To use or not to use": Mobile technology in nature-based tourism experience. Journal of Outdoor Recreation & Tourism, 43, 100667. doi: 10.1016/j.jort.2023.100667

Nguyen, Y. D. H., Insch, A., & Mather, D. (2023). Exploring students’ lived experiences and wellbeing at a New Zealand University: Perspectives of international exchange students. Journal of the Australian & New Zealand Student Services Association. Advance online publication. doi: 10.30688/janzssa.2023-1-01

Parackal, S., Parackal, M., & Akhtar, S. S. (2023). A cross-sectional study on alcohol and contraception use among sexually active women of childbearing age: Implications for preventing alcohol-exposed pregnancies. Women's Health, 19, 1-10. doi: 10.1177/17455057231161479

Potdar, B., McNeill, L. S., & McQueen, R. H. (2023). An investigation into the clothing repair behaviour of fashion-sensitive consumers. International Journal of Fashion Design, Technology & Education. Advance online publication. doi: 10.1080/17543266.2023.2285327

Rabah, H. A., Dandis, A. O., Al Haj Eid, M., Wright, L. T., Mansour, A., & Mukattash, I. L. (2023). Factors influencing electronic word of mouth behavior in higher education institutions. Journal of Marketing Communications. Advance online publication. doi: 10.1080/13527266.2023.2201605

Richardson, N., & Insch, A. (2023). Enabling transformative experiences through nature-based tourism. Tourism Recreation Research, 48(2), 311-318. doi: 10.1080/02508281.2021.1952396

Septianto, F., Seo, Y., Li, L. P., & Shi, L. (2023). Awe in advertising: The mediating role of an abstract mindset. Journal of Advertising, 52(1), 24-38. doi: 10.1080/00913367.2021.1931578

Shaheer, I., Carr, N., & Insch, A. (2023). Rallying support for animal welfare on Twitter: A tale of four destination boycotts. Tourism Recreation Research, 48(3), 384-398. doi: 10.1080/02508281.2021.1936411

Shahid, M. S., Hossain, M., Karami, M., & Anwar, T. (2023). Frugal entrepreneurship: A way to seize business opportunities for low-income customers. Asia Pacific Journal of Management. Advance online publication. doi: 10.1007/s10490-023-09899-0

Williams, J., Hartnett, N., & Trinh, G. (2023). Finding creative drivers of advertising effectiveness with modern data analysis. International Journal of Market Research, 65(4), 423-447. doi: 10.1177/14707853221134258

Williams, M., & Biggemann, S. (2023). Corporate art collections in Australia: The influence of Aboriginal art on corporate identity. International Journal of Business Communication, 60(2), 656-677. doi: 10.1177/2329488420958112

Zafari, K., Biggemann, S., & Garry, T. (2023). Development of business-to-business relationships in turbulent environments. Industrial Marketing Management, 111, 1-18. doi: 10.1016/j.indmarman.2023.03.002

Albrecht, J. N., Haid, M., Finkler, W., & Heimerl, P. (2022). What's in a name? The meaning of sustainability to destination managers. Journal of Sustainable Tourism, 30(1), 32-51. doi: 10.1080/09669582.2020.1868483

Alimamy, S., & Gnoth, J. (2022). I want it my way! The effect of perceptions of personalization through augmented reality and online shopping on customer intentions to co-create value. Computers in Human Behavior, 128, 107105. doi: 10.1016/j.chb.2021.107105

Chen, S., Zhang, J. A., Gao, H., Yang, Z., & Mather, D. (2022). Trust erosion during industry-wide crises: The central role of consumer legitimacy judgement. Journal of Business Ethics, 175, 95-116. doi: 10.1007/s10551-020-04588-0

Crick, J. M., Karami, M., & Crick, D. (2022). Is it enough to be market-oriented? How coopetition and industry experience affect the relationship between a market orientation and customer satisfaction performance. Industrial Marketing Management, 100, 62-75. doi: 10.1016/j.indmarman.2021.11.002

Dandis, A. O., Al Haj Eid, M. B., Robin, R., & Wierdak, N. (2022). An empirical investigation of the factors affecting customer lifetime value. International Journal of Quality & Reliability Management, 39(4), 910-935. doi: 10.1108/ijqrm-12-2020-0412

Davis, L. S., León, B., Bourk, M. J., Zhu, L., & Finkler, W. (2022). Infotainment may increase engagement with science but it can decrease perceptions of seriousness. Sustainability, 14, 10659. doi: 10.3390/su141710659

Davis, L. S., Renner, M., Houston, D., Zhu, L., Finkler, W., & Mattern, T. (2022). The breeding biology of erect-crested penguins, Eudyptes sclateri: Hormones, behavior, obligate brood reduction and conservation. PLoS ONE, 17(10), e0275106. doi: 10.1371/journal.pone.0275106

Del Chiappa, G., Pung, J. M., & Atzeni, M. (2022). Factors influencing choice of accommodation during Covid-19: A mixed-methods study of Italian consumers. Journal of Quality Assurance in Hospitality & Tourism, 23(4), 1037-1063. doi: 10.1080/1528008x.2021.1943599

Dobele, A. R., Ferguson, S., Hartman, A. E., & Schuster, L. (2022). Gender equity in the marketing academy: From performative to institutional allyship. Australasian Marketing Journal, 30(3), 185-194. doi: 10.1177/18393349211062269

Edirisingha, P., Aitken, R., & Ferguson, S. (2022). Setting up home: The role of domestic materiality in extended family identity formation. Journal of Business Research, 147, 1-15. doi: 10.1016/j.jbusres.2022.03.049

Fam, K.-S., Richard, J. E., McNeill, L. S., Waller, D. S., & Zhang, H. (2022). Sales promotion: The role of equity sensitivity. Asia Pacific Journal of Marketing & Logistics, 34(9), 1827-1848. doi: 10.1108/apjml-04-2021-0249

Finkler, W., & Davis, L. S. (2022). Filmmaking, affective communication, and the construction of tourism imaginaries: Putting the wow into sustainable whale watching. Tourism Culture & Communication, 27(2), 205-217. doi: 10.3727/109830421X16296375579651

Gurrieri, L., Prothero, A., Bettany, S., Dobscha, S., Drenten, J., Ferguson, S., … Tuncay Zayer, L. (2022). Feminist academic organizations: Challenging sexism through collective mobilizing across research, support, and advocacy. Gender, Work & Organization. Advance online publication. doi: 10.1111/gwao.12912

Hamlin, R. P., McNeill, L. S., & Sim, J. (2022). Food neophobia, food choice and the details of cultured meat acceptance. Meat Science, 194, 108964. doi: 10.1016/j.meatsci.2022.108964

Karami, M., & Tang, J. (2022). Decision-makers’ logic of control and SME international performance. Journal of Business & Industrial Marketing, 37(5), 1138-1149. doi: 10.1108/jbim-11-2020-0516

Karami, M., Baber, W. W., & Ojala, A. (2022). The effectual process of business model innovation for seizing opportunities in frontier markets. Technovation, 117, 102595. doi: 10.1016/j.technovation.2022.102595

Karami, M., Chandra, Y., Wooliscroft, B., & McNeill, L. (2022). Effectual control and small firms' international performance: The mediating role of partnership and gaining new knowledge. International Journal of Entrepreneurial Behaviour & Research, 28(4), 829-852. doi: 10.1108/IJEBR-02-2021-0097

Karami, M., Ojala, A., & Laatikainen, G. (2022). Pricing of digital services as an effectual co-creative process. Technology Analysis & Strategic Management. Advance online publication. doi: 10.1080/09537325.2022.2088342

Lee, C., Pung, J. M., & Chiappa, G. D. (2022). Exploring the nexus of tradition, modernity, and innovation in restaurant SMEs. International Journal of Hospitality Management, 100, 103091. doi: 10.1016/j.ijhm.2021.103091

Levasseur, L., Tang, J., Karami, M., Busenitz, L., & Kacmar, K. M. (2022). Increasing alertness to new opportunities: The influence of positive affect and implications for innovation. Asia Pacific Journal of Management, 39, 27-49. doi: 10.1007/s10490-020-09724-y

Luo, S., & Hamlin, R. (2022). A cross cultural comparison of brand love in consumer brand relationships: Is ‘transmissive brand love’ a potential platform for developing brand equity? Journal of Brand Management, 29, 484-497. doi: 10.1057/s41262-022-00286-6

Ma, K. X., Mather, D. W., Ott, D. L., Fang, E., Bremer, P., & Mirosa, M. (2022). Fresh food online shopping repurchase intention: The role of post-purchase customer experience and corporate image. International Journal of Retail & Distribution Management, 50(2), 206-228. doi: 10.1108/IJRDM-04-2021-0184

McQueen, R. H., McNeill, L. S., Huang, Q., & Potdar, B. (2022). Unpicking the gender gap: Examining socio-demographic factors and repair resources in clothing repair practice. Recycling, 7, 53. doi: 10.3390/recycling7040053

McQueen, R. H., McNeill, L. S., Kozlowski, A., & Jain, A. (2022). Frugality, style longevity and garment repair: Environmental attitudes and consumption behaviour amongst young Canadian fashion consumers. International Journal of Fashion Design, Technology & Education, 15(3), 371-384. doi: 10.1080/17543266.2022.2072958

Nguyen, C., Faulkner, M., Yang, S., Williams, J., & Tong, L. (2022). Mind the gap: Understanding the gap between intentions and behaviour in the charity context. Journal of Business Research, 148, 216-224. doi: 10.1016/j.jbusres.2022.04.044

Pung, J. M., Khoo, C., Del Chiappa, G., & Lee, C. (2022). Tourist transformation: An empirical analysis of female and male experiences. Tourism Recreation Research. Advance online publication. doi: 10.1080/02508281.2022.2117353

Robertson, K. J., Thyne, M., & Matheson, I. (2022). Barriers and facilitators of using dementia community support services provided by an Alzheimers organisation: Perceptions of informal caregivers receiving services. Health & Social Care in the Community, 30, 2353-2361. doi: 10.1111/hsc.13796

Romanello, R., Karami, M., Gerschewski, S., Evers, N., & Xiao He, C. (2022). International opportunity development of born global firms: The role of institutions. Critical Perspectives on International Business, 18(3), 303-337. doi: 10.1108/cpoib-02-2020-0013

Sadiq, M., Adil, M., & Paul, J. (2022). Eco-friendly hotel stay and environmental attitude: A value-attitude-behaviour perspective. International Journal of Hospitality Management, 100, 103094. doi: 10.1016/j.ijhm.2021.103094

Shaheer, I., Carr, N., & Insch, A. (2022). Spatial distribution of participation in boycott calls: A study of tourism destination boycotts associated with animal abuse. Anatolia, 33(3), 323-334. doi: 10.1080/13032917.2021.1931896

Thyne, M., Woosnam, K. M., Watkins, L., & Ribeiro, M. A. (2022). Social distance between residents and tourists explained by residents’ attitudes concerning tourism. Journal of Travel Research, 61(1), 150-169. doi: 10.1177/0047287520971052

Tóth, Z., Biggemann, S., & Williams, M. (2022). Unintentionality in market shaping: A multiple case study of touring exhibitions from New Zealand, Australia, and the United Kingdom. Industrial Marketing Management, 103, 117-129. doi: 10.1016/j.indmarman.2022.03.012

Walters, T., Hassanli, N., & Finkler, W. (2022). The role of academic conferences in the [re]production of gender inequality in business disciplines: Not just a STEM problem. International Journal of Event & Festival Management, 13(1), 107-123. doi: 10.1108/IJEFM-07-2021-0065

Watkins, L., Gage, R., Smith, M., McKerchar, C., Aitken, R., & Signal, L. (2022). An objective assessment of children's exposure to brand marketing in New Zealand (Kids'Cam): A cross-sectional study. Lancet Planetary Health, 6, e132-e138. doi: 10.1016/S2542-5196(21)00290-4

Yap, S. F., Phillips, M., Hwang, E., & Xu, Y. (2022). Transforming healthcare service environments: A sensory-based approach. Journal of Service Theory & Practice, 32(5), 673-700. doi: 10.1108/JSTP-02-2022-0033

Yi, Y., Bremer, P., Mather, D., & Mirosa, M. (2022). Factors affecting the diffusion of traceability practices in an imported fresh produce supply chain in China. British Food Journal, 124(4), 1350-1364. doi: 10.1108/bfj-03-2021-0227

Adeloye, D., Carr, N., & Insch, A. (2021). Domestic tourists' types of exposure to terrorism and travel intentions. Current Issues in Tourism, 24(17), 2489-2500. doi: 10.1080/13683500.2020.1844161

Alimamy, S., Gnoth, J., & Deans, K. R. (2021). The impact of co-creating through AR in retail stores on purchase intentions: The mediating role of customer trust and risk. International Journal of Technology & Human Interaction, 17(3), 16-33. doi: 10.4018/IJTHI.2021070102

Alwash, M., Savarimuthu, B. T. R., & Parackal, M. (2021). Mining brand value propositions on Twitter: Exploring the link between marketer-generated content and eWOM outcomes. Social Network Analysis & Mining, 11, 83. doi: 10.1007/s13278-021-00790-8

Blank, M.-L., Hoek, J., & Gendall, P. (2021). Roll-your-own smokers' reactions to cessation-efficacy messaging integrated into tobacco packaging design: A sequential mixed-methods study. Tobacco Control, 30, 405-412. doi: 10.1136/tobaccocontrol-2019-055570

Chen, S., Wright, M. J., Gao, H., Liu, H., & Mather, D. (2021). The effects of brand origin and country-of-manufacture on consumers' institutional perceptions and purchase decision-making. International Marketing Review, 38(2), 343-366. doi: 10.1108/IMR-08-2019-0205

Conejo, F. J., Young, C. E., Wooliscroft, B., & Parthasarathy, M. (2021). Addressing construct intensity in entrepreneurship: Log-transformed Guttman scaling with need for achievement as exemplar. Entrepreneurship Research Journal, 11(1), 20180125. doi: 10.1515/erj-2018-0125

Crick, J. M., Karami, M., & Crick, D. (2021). The impact of the interaction between an entrepreneurial marketing orientation and coopetition on business performance. International Journal of Entrepreneurial Behaviour & Research, 27(6), 1423-1447. doi: 10.1108/IJEBR-12-2020-0871

Dhir, A., Sadiq, M., Talwar, S., Sakashita, M., & Kaur, P. (2021). Why do retail consumers buy green apparel? A knowledge-attitude-behaviour-context perspective. Journal of Retailing & Consumer Services, 59, 102398. doi: 10.1016/j.jretconser.2020.102398

Dhir, A., Talwar, S., Sadiq, M., Sakashita, M., & Kaur, P. (2021). Green apparel buying behaviour: A Stimulus–Organism–Behaviour–Consequence (SOBC) perspective on sustainability‐oriented consumption in Japan. Business Strategy & the Environment, 30, 3589-3605. doi: 10.1002/bse.2821

Ferguson, S., Brace-Govan, J., & Welsh, B. (2021). Complex contradictions in a contemporary idealised feminine body project. Journal of Marketing Management, 37(3-4), 188-215. doi: 10.1080/0267257X.2020.1721553

Finkler, W., Medvecky, F., & Davis, L. S. (2021). Environmental immersion and mobile filmmaking for science education: A New Zealand pilot study. Interdisciplinary Journal of Environmental & Science Education, 17(1), e2228. doi: 10.29333/ijese/9155

Gray, L., McNeill, L., Yi, W., Zvonareva, A., Brunton, P., & Mei, L. (2021). The "business" of dentistry: Consumers' (patients') criteria in the selection and evaluation of dental services. PLoS ONE, 16(8), e0253517. doi: 10.1371/journal.pone.0253517

Gyde, C., & McNeill, L. S. (2021). Fashion rental: Smart business or ethical folly? Sustainability, 13, 8888. doi: 10.3390/su13168888

Haggart, K., Robertson, L., Blank, M.-L., Popova, L., & Hoek, J. (2021). It's just steam: A qualitative analysis of New Zealand ENDS users' perceptions of secondhand aerosol. Tobacco Control, 30, 30-35. doi: 10.1136/tobaccocontrol-2019-055368

Haid, M., Albrecht, J. N., & Finkler, W. (2021). Sustainability implementation in destination management. Journal of Cleaner Production, 312, 127718. doi: 10.1016/j.jclepro.2021.127718

Hutchings, S. C., Guerrero, L., Mirosa, M., Bremer, P., Mather, D., Pavan, E., … Realini, C. E. (2021). The implications of COVID-19 on Chinese consumer preferences for lamb meat. Foods, 10(6), 1324. doi: 10.3390/foods10061324

Karami, M., & Read, S. (2021). Co-creative entrepreneurship. Journal of Business Venturing, 36(4), 106125. doi: 10.1016/j.jbusvent.2021.106125

Li, L. P., Fehrer, J. A., Brodie, R. J., & Juric, B. (2021). Trajectories of influential conceptual articles in service research. Journal of Service Management, 32(5), 645-672. doi: 10.1108/josm-04-2021-0121

Makhal, A., Robertson, K., Thyne, M., & Mirosa, M. (2021). Normalising the "ugly" to reduce food waste: Exploring the socialisations that form appearance preferences for fresh fruits and vegetables. Journal of Consumer Behaviour, 20, 1025-1039. doi: 10.1002/cb.1908

Martin, D. M., Ferguson, S., Hoek, J., & Hinder, C. (2021). Gender violence: Marketplace violence and symbolic violence in social movements. Journal of Marketing Management, 37(1-2), 68-83. doi: 10.1080/0267257X.2020.1854330

Mrabure, R. H. O., Ruwhiu, D., & Gray, B. (2021). Indigenous entrepreneurial orientation: A Māori perspective. Journal of Management & Organization, 27(1), 62-86. doi: 10.1017/jmo.2018.43

Parackal, M., Parackal, S., Mather, D., & Eusebius, S. (2021). Dynamic transactional model: A framework for communicating public health messages via social media. Perspectives in Public Health, 141(5), 279-286. doi: 10.1177/1757913920935910

Potdar, B., Garry, T., Gnoth, J., & Guthrie, J. (2021). An investigation into the antecedents of frontline service employee guardianship behaviours. Journal of Service Theory & Practice, 31(3), 450-467. doi: 10.1108/JSTP-06-2020-0124

Robertson, K., & Thyne, M. (2021). Legalization of recreational cannabis: Facilitators and barriers to switching from an illegal to a legal source. Preventive Medicine Reports, 24, 101639. doi: 10.1016/j.pmedr.2021.101639

Sadiq, M., & Adil, M. (2021). The mediating role of customer satisfaction and its effect on service quality-customer loyalty link. International Journal of Productivity & Quality Management, 32(4), 520-535. doi: 10.1504/IJPQM.2021.114256

Sadiq, M., Adil, M., & Paul, J. (2021). An innovation resistance theory perspective on purchase of eco-friendly cosmetics. Journal of Retailing & Consumer Services, 59, 102369. doi: 10.1016/j.jretconser.2020.102369

Sadiq, M., Adil, M., & Paul, J. (2021). Does social influence turn pessimistic consumers green? Business Strategy & the Environment, 30, 2937-2950. doi: 10.1002/bse.2780

Sadiq, M., Bharti, K., Adil, M., & Singh, R. (2021). Why do consumers buy green apparel? The role of dispositional traits, environmental orientation, environmental knowledge, and monetary incentive. Journal of Retailing & Consumer Services, 62, 102643. doi: 10.1016/j.jretconser.2021.102643

Sadiq, M., Dogra, N., Adil, M., & Bharti, K. (2021). Predicting online travel purchase behavior: The role of trust and perceived risk. Journal of Quality Assurance in Hospitality & Tourism, 23(3), 796-822. doi: 10.1080/1528008X.2021.1913693

Strickett, E., Robertson, L., Waa, A., Blank, M.-L., Erick, S., & Hoek, J. (2021). A qualitative analysis of Māori and Pacific people's experiences of using electronic nicotine delivery systems (ENDS). Nicotine & Tobacco Research, 23(3), 550-556. doi: 10.1093/ntr/ntaa087

Tang, J., Levasseur, L., Karami, M., & Busenitz, L. (2021). Being alert to new opportunities: It is a matter of time. Journal of Business Venturing Insights, 15, e00232. doi: 10.1016/j.jbvi.2021.e00232

Tran, K. T., Robertson, K., & Thyne, M. (2021). Facilitators of students' moderate drinking in a wet versus dry drinking culture. Journal of Nonprofit & Public Sector Marketing, 33(3), 359-384. doi: 10.1080/10495142.2019.1707742

Walters, T., Hassanli, N., & Finkler, W. (2021). Who is seen to be doing business research, and does it really matter? Gender representation at academic conferences. Equality, Diversity & Inclusion, 40(3), 338-354. doi: 10.1108/EDI-08-2019-0220

Waseem, D., Biggemann, S., & Garry, T. (2021). An exploration of the drivers of employee motivation to facilitate value co-creation. Journal of Services Marketing, 35(4), 442-452. doi: 10.1108/JSM-11-2019-0458

Watkins, L., Aitken, R., Robertson, K., Williams, J., & Thyne, M. (2021). New Zealand consumer lifestyles. Aotearoa New Zealand Journal of Social Issues, 1, 1-17.

Watkins, L., Robertson, K., & Aitken, R. (2021). Preschoolers' request behaviour and family conflict: The role of family communication and advertising mediation styles. Journal of Consumer Behaviour, 20, 1326-1335. doi: 10.1002/cb.1938

Yuk, H., Garrett, T. C., & Hwang, E. (2021). Effects of grandiose and vulnerable narcissism on donation intentions: The moderating role of donation information openness. Sustainability, 13(13), 7280. doi: 10.3390/su13137280

Adeloye, D., Carr, N., & Insch, A. (2020). Conducting qualitative interviews on sensitive topics in sensitive places: The case of terrorism and tourism in Nigeria. Tourism Recreation Research, 45(1), 69-79. doi: 10.1080/02508281.2019.1656872

Ah Fook, L., & McNeill, L. (2020). Click to buy: The impact of retail credit on over-consumption in the online environment. Sustainability, 12(18), 1-15. doi: 10.3390/su12187322

Aitken, R., Watkins, L., Williams, J., & Kean, A. (2020). The positive role of labelling on consumers’ perceived behavioural control and intention to purchase organic food. Journal of Cleaner Production, 255, 120334. doi: 10.1016/j.jclepro.2020.120334

Al Haj Eid, M., Nusairat, N. M., Alkailani, M., & Al-Ghadeer, H. (2020). Internet users’ attitudes towards social media advertisements: The role of advertisement design and users’ motives. Management Science Letters, 10, 2361-2370. doi: 10.5267/j.msl.2020.2.029

Bateman, J., Robertson, L. A., Marsh, L., Cameron, C., & Hoek, J. (2020). An analysis of e-cigarette marketing in New Zealand tobacco retail outlets prior to legislative change. Nicotine & Tobacco Research, 22(7), 1221-1224. doi: 10.1093/ntr/ntz226

Bateman, J., Robertson, L., Marsh, L., Thornley, L., & Hoek, J. (2020). New Zealand tobacco retailers' understandings of and attitudes towards selling Electronic Nicotine Delivery Systems: A qualitative exploration. Tobacco Control, 29, e25-e30. doi: 10.1136/tobaccocontrol-2019-055173

Blank, M.-L., & Hoek, J. (2020). Roll-your-own loose tobacco packaging warning labels: A qualitative study using a novel elicitation method. Tobacco Control, 29, 672-678. doi: 10.1136/tobaccocontrol-2019-055284

Buhalis, D., Andreu, L., & Gnoth, J. (2020). The dark side of the sharing economy: Balancing value co-creation and value co-destruction. Psychology & Marketing, 37, 689-704. doi: 10.1002/mar.21344

Conejo, F. J., & Wooliscroft, B. (2020). Social consequences of nascent markets: Emergence and growth of begging in 1859-1880 Denver. Journal of Macromarketing, 40(2), 237-249. doi: 10.1177/0276146719894629

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Degenstein, L. M., McQueen, R. H., McNeill, L. S., Hamlin, R. P., Wakes, S. J., & Dunn, L. A. (2020). Impact of physical condition on disposal and end-of-life extension of clothing. International Journal of Consumer Studies, 44(6), 586-596. doi: 10.1111/ijcs.12590

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Kim, J., Franklin, D., Phillips, M., & Hwang, E. (2020). Online travel agency price presentation: Examining the influence of price dispersion on travelers’ hotel preference. Journal of Travel Research, 59(4), 704-721. doi: 10.1177/0047287519857159

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Mandic, S., Jackson, A., Lieswyn, J., Mindell, J. S., García Bengoechea, E., Spence, J. C., Coppell, K., … Wooliscroft, B., & Hinckson, E. (2020). Development of key policy recommendations for active transport in New Zealand: A multi-sector and multidisciplinary endeavour. Journal of Transport & Health, 18, 100859. doi: 10.1016/j.jth.2020.100859

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Potdar, B., Garry, T., McNeill, L., Gnoth, J., Pandey, R., Mansi, M., & Guthrie, J. (2020). Retail employee guardianship behaviour: A phenomenological investigation. Journal of Retailing & Consumer Services, 54, 102017. doi: 10.1016/j.jretconser.2019.102017

Pung, J. M., Gnoth, J., & Chiappa, G. D. (2020). Tourist transformation: Towards a conceptual model. Annals of Tourism Research, 81, 102885. doi: 10.1016/j.annals.2020.102885

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Ballantyne, D., Terblanche, N. S., Lecat, B., & Chapuis, C. (2019). Old world and new world wine concepts of terroir and wine: Perspectives of three renowned non-French wine makers. Journal of Wine Research, 30(2), 122-143. doi: 10.1080/09571264.2019.1602031

Blank, M.-L., Hoek, J., George, M., Gendall, P., Conner, T. S., Thrul, J., … Langlotz, T. (2019). An exploration of smoking-to-vaping transition attempts using a "smart" electronic nicotine delivery system. Nicotine & Tobacco Research, 21(10), 1339-1346. doi: 10.1093/ntr/nty093

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Ganglmair-Wooliscroft, A., & Wooliscroft, B. (2019). Well-being and everyday ethical consumption. Journal of Happiness Studies, 20(1), 141-163. doi: 10.1007/s10902-017-9944-0

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Garry, T., & Harwood, T. (2019). Trust and its predictors withina cyber-physical system context. Journal of Services Marketing, 33(4), 407-428. doi: 10.1108/JSM-01-2018-0007

Gray, B., Kirkwood, J., Monahan, E., & Etemaddar, M. (2019). Internal factors influencing effective opportunity identification in a Tongan social enterprise. Journal of Small Business & Entrepreneurship, 31(4), 323-347. doi: 10.1080/08276331.2018.1459015

Hassan, K., Higham, J., Wooliscroft, B., & Hopkins, D. (2019). Climate change and world heritage: A cross-border analysis of the Sundarbans (Bangladesh–India). Journal of Policy Research in Tourism, Leisure & Events, 11(2), 196-219. doi: 10.1080/19407963.2018.1516073

Hoek, J., Gendall, P., Eckert, C., Louviere, J., Blank, M.-L., & Thrasher, J. F. (2019). Young adult susceptible non-smokers' and smokers' responses to capsule cigarettes. Tobacco Control, 28, 498-505. doi: 10.1136/tobaccocontrol-2018-054470

Hwang, E., Kim, J., Lee, J. C., & Kim, S. (2019). To do or to have, now or later, in travel: Consumption order preference of material and experiential travel activities. Journal of Travel Research, 58(6), 961-976. doi: 10.1177/0047287518790416

Karami, M., & Tang, J. (2019). Entrepreneurial orientation and SME international performance: The mediating role of networking capability and experiential learning. International Small Business Journal, 37(2), 105-124. doi: 10.1177/0266242618807275

Khalil Zadeh, N., Robertson, K., & Green, J. A. (2019). Lifestyle determinants of behavioural outcomes triggered by direct-to-consumer advertising of prescription medicines: A cross-sectional study. Australian & New Zealand Journal of Public Health, 43(2), 190-196. doi: 10.1111/1753-6405.12883

Kim, J., Hwang, E., Park, J., Lee, J. C., & Park, J. (2019). Position effects of menu item displays in consumer choices: Comparisons of horizontal versus vertical displays. Cornell Hospitality Quarterly, 60(2), 116-124. doi: 10.1177/1938965518778234

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McNeill, L. S. (2019). An alternative approach to sustainable new fashion consumption: Shopping in the retail ‘waste’ economy. Journal of Textile Science & Fashion Technology, 3(5), JTSFT.MS.ID.000575. doi: 10.33552/JTSFT.2019.03.000575

McNeill, L. S., & Snowdon, J. (2019). Slow fashion: Balancing the conscious retail model within the fashion marketplace. Australasian Marketing Journal, 27, 215-223. doi: 10.1016/j.ausmj.2019.07.005

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Moodie, C., Gendall, P., Hoek, J., MacKintosh, A. M., Best, C., & Murray, S. (2019). The response of young adult smokers and non-smokers in the United Kingdom to dissuasive cigarettes: An online survey. Nicotine & Tobacco Research, 21(2), 227-233. doi: 10.1093/ntr/ntx261

Nee-Nee, J., Sutherland, K., Holland, R., Wilson, M., Ackland, S., Bocock, C., Cartmell, A., Earp, J., Grove, C., Hewson, C., Jeffries, W., Keefe, L., Lockyer, J., Patel, S., Quintans, M., Robbie, M., Teape, L., Yang, J., Wilson, N., Hoek, J., & Thomson, G. (2019). Tobacco pack display at hospitality venues after the introduction of standardised tobacco packaging in New Zealand: A field observation study. BMJ Open, 9, e027868. doi: 10.1136/bmjopen-2018-027868

Parackal, M., & Parackal, S. (2019). A renewed media-mix, based on the dynamic transactional model, for communicating the harms of alcohol to women in New Zealand. Health Promotion International, 34, 921-930. doi: 10.1093/heapro/day033

Parackal, S., Parackal, M., & Harraway, J. (2019). Associated factors of drinking prior to recognising pregnancy and risky drinking among New Zealand women aged 18 to 35 Years. International Journal of Environmental Research & Public Health, 16(10), 1822. doi: 10.3390/ijerph16101822

Rahmani, K., Gnoth, J., & Mather, D. (2019). A psycholinguistic view of tourists’ emotional experiences. Journal of Travel Research, 58(2), 192-206. doi: 10.1177/0047287517753072

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Shaheer, I., Carr, N., & Insch, A. (2019). What are the reasons behind tourism boycotts? Anatolia, 30(2), 294-296. doi: 10.1080/13032917.2018.1562948

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Watkins, L., Aitken, R., Gage, R., Smith, M. B., Chambers, T. J., Barr, M., Stanley, J., & Signal, L. N. (2019). Capturing the commercial world of children: The feasibility of wearable cameras to assess marketing exposure. Journal of Consumer Affairs, Winter, 1396-1420.

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Belk, R., Mitchell, N., Eagar, T., Thomas, K. D., & Wijland, R. (2018). Thin-slicing Tremé as a subjective sashay: Heretical pilgrimages to St. Augustine Catholic Church. Consumption Markets & Culture, 21(3), 215-238. doi: 10.1080/10253866.2017.1414049

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Blank, M.-L., Wood, S., & Egan, R. (2018). Layers of engagement: Staff perceptions of spiritual care in residential aged care. Journal of Religion, Spirituality & Aging, 30(1), 78-98. doi: 10.1080/15528030.2017.1301844

Boomer, J., Harwood, T., & Garry, T. (2018). Value transformation in the ‘Let’s play’ gaming subculture. Journal of Creating Value, 4(2), 229-242. doi: 10.1177/2394964318804705

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Chetty, S., Karami, M., & Martín Martín, O. (2018). Opportunity discovery and creation as a duality: Evidence from small firms’ foreign market entries. Journal of International Marketing, 26(3), 70-93. doi: 10.1509/jim.17.0005

Edirisingha, P. A., Aitken, R., & Ferguson, S. (2018). Bridging family boundaries: Mediating postmodern complexity in urban Sinhalese Sri Lankan families. Consumption Markets & Culture, 21(4), 373-395. doi: 10.1080/10253866.2018.1462172

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Fielding, D., Knowles, S., & Robertson, K. (2018). Alcohol, generosity and empathy. Journal of Behavioral & Experimental Economics, 76, 28-39. doi: 10.1016/j.socec.2018.07.005

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Gray, B., Kirkwood, J., Etemaddar, M., & Monahan, E. (2018). Sustainable business models for community-based enterprises in Samoa and Tonga. Small Enterprise Research, 25(2), 99-113. doi: 10.1080/13215906.2018.1479293

Hamlin, R., & McNeill, L. (2018). The impact of the Australasian 'Health Star Rating', front-of-pack nutritional label, on consumer choice: A longitudinal study. Nutrients, 10(7), 906. doi: 10.3390/nu10070906

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Insch, A. (2018). Auckland, New Zealand's super city. Cities, 80, 38-44. doi: 10.1016/j.cities.2017.08.019

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Kim, J., Hwang, E., Phillips, M., Jang, S., Kim, J.-E., Spence, M. T., & Park, J. (2018). Mediation analysis revisited: Practical suggestions for addressing common deficiencies. Australasian Marketing Journal, 26(1), 59-64. doi: 10.1016/j.ausmj.2018.03.002

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Mostafa, A., Mohammed, H. T., Hussein, W. M., Elhabiby, M., Safwat, W., Labib, S., … Hoek, J. (2018). Plain packaging of waterpipe tobacco? A qualitative analysis exploring waterpipe smokers' and non-smokers' responses to enhanced versus existing pictorial health warnings in Egypt. BMJ Open, 8(10), e023496. doi: 10.1136/bmjopen-2018-023496

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Walters, T., & Insch, A. (2018). How community event narratives contribute to place branding. Journal of Place Management & Development, 11(1), 130-144. doi: 10.1108/JPMD-09-2017-0089

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Ballantyne, D., & Nilsson, E. (2017). All that is solid melts into air: The servicescape in digital service space. Journal of Services Marketing, 31(3), 226-235. doi: 10.1108/JSM-03-2016-0115

Boulanouar, A. W., Aitken, R., Boulanouar, Z., & Todd, S. J. (2017). Imperatives for research designs with Muslim women. Marketing Intelligence & Planning, 35(1), 2-17. doi: 10.1108/MIP-01-2016-0019

Conejo, F., Wooliscroft, B., & Insch, A. (2017). Exploring brand personality scale development using Rasch modelling. Marketing Bulletin, 27, 1-23.

Edirisingha, P. A., Abarashi, J., Ferguson, S., & Aitken, R. (2017). From “participant” to “friend”: The role of Facebook engagement in ethnographic research. Qualitative Market Research, 20(4), 416-434. doi: 10.1108/QMR-02-2016-0019

Edwards, R., Ajmal, A., Healey, B., & Hoek, J. (2017). Impact of removing point-of-sale tobacco displays: Data from a New Zealand youth survey. Tobacco Control, 26, 392-398. doi: 10.1136/tobaccocontrol-2015-052764

Ford, R., Walton, S., Stephenson, J., Rees, D., Scott, M., King, G., Williams, J., & Wooliscroft, B. (2017). Emerging energy transitions: PV uptake beyond subsidies. Technological Forecasting & Social Change, 117, 138-150. doi: 10.1016/j.techfore.2016.12.007

Frater, J., Williams, J., Hopkins, D., Flaherty, C., Moore, A., Kingham, S., … Mandic, S. (2017). A tale of two New Zealand cities: Cycling to school among adolescents in Christchurch and Dunedin. Transportation Research Part F, 49, 205-214. doi: 10.1016/j.trf.2017.06.018

Ganglmair-Wooliscroft, A., & Wooliscroft, B. (2017). Ethical behaviour on holiday and at home: Combining behaviour in two contexts. Journal of Sustainable Tourism, 25(4), 589-604. doi: 10.1080/09669582.2016.1260573

Garry, T., & Harwood, T. (2017). Exploring consumer associations between corporate reputation, corporate sustainability, and product attributes within utilitarian market contexts. International Studies of Management & Organization, 47(3), 258-275. doi: 10.1080/00208825.2017.1318021

Hamlin, R. (2017). How small sample size and replication can increase accuracy in experiments: Lessons that marketing may learn from agricultural scientific method. Australasian Marketing Journal, 25(2), 166-174. doi: 10.1016/j.ausmj.2017.05.002

Hamlin, R. P. (2017). "The gaze heuristic:" Biography of an adaptively rational decision process. Topics in Cognitive Science, 9(2), 264-288. doi: 10.1111/tops.12253

Hamlin, R. P., Gin, M., Nyhof, F., & Bogue, J. (2017). Package graphic design development: An experimental test of the validity of focus groups as a consumer research input. British Food Journal, 119(9), 1953-1968. doi: 10.1108/BFJ-09-2016-0428

Harwood, T., & Garry, T. (2017). Internet of things: Understanding trust in techno-service systems. Journal of Service Management, 28(3), 442-475. doi: 10.1108/JOSM-11-2016-0299

Hoek, J., Ball, J., Gray, R., & Tautolo, E.-S. (2017). Smoking as an 'informed choice': Implications for endgame strategies. Tobacco Control, 26(6), 669-673. doi: 10.1136/tobaccocontrol-2016-053267

Hoek, J., Ferguson, S., Court, E., & Gallopel-Morvan, K. (2017). Qualitative exploration of young adult RYO smokers' practices. Tobacco Control, 26(5), 563-568. doi: 10.1136/tobaccocontrol-2016-053168

Hoek, J., Thrul, J., & Ling, P. (2017). Qualitative analysis of young adult ENDS users' expectations and experiences. BMJ Open, 7(3), e014990. doi: 10.1136/bmjopen-2016-014990

Insch, A., Mather, D., & Knight, J. (2017). Buy-national campaigns: Congruence determines premiums for domestic products. International Marketing Review, 34(2), 239-253. doi: 10.1108/IMR-03-2015-0082

Khalil Zadeh, N., Robertson, K., & Green, J. A. (2017). ‘At-risk’ individuals’ responses to direct to consumer advertising of prescription drugs: A nationally representative crosssectional study. BMJ Open, 7(12), e017865. doi: 10.1136/bmjopen-2017-017865

Knobloch, U., Robertson, K., & Aitken, R. (2017). Experience, emotion, and eudaimonia: A consideration of tourist experiences and well-being. Journal of Travel Research, 56(5), 651-662. doi: 10.1177/0047287516650937

Mandic, S., Hopkins, D., Bengoechea, E. G., Flaherty, C., Williams, J., Sloane, L., Moore, A., & Spence, J. C. (2017). Adolescents' perceptions of cycling versus walking to school: Understanding the New Zealand context. Journal of Transport & Health, 4, 294-304. doi: 10.1016/j.jth.2016.10.007

Matteucci, X., & Gnoth, J. (2017). Elaborating on grounded theory in tourism research. Annals of Tourism Research, 65, 49-59. doi: 10.1016/j.annals.2017.05.003

Mitchell, L., Seyedmehdi, S., & Spronken-Smith, R. (2017). PhD student ambassadors: Partners in promoting graduate research. International Journal for Students as Partners, 1(2).

Neuninger, R., Mather, D., & Duncan, T. (2017). Consumer's scepticism of wine awards: A study of consumers’ use of wine awards. Journal of Retailing & Consumer Services, 35, 98-105. doi: 10.1016/j.jretconser.2016.12.003

Parackal, M., & Parackal, S. (2017). Implication of alcohol consumption on aggregate wellbeing. Perspectives in Public Health, 137(4), 220-226. doi: 10.1177/1757913916669538

Parackal, M., Parackal, S., Eusebius, S., & Mather, D. (2017). The use of Facebook advertising for communicating public health messages: A campaign against drinking during pregnancy in New Zealand. JMIR Public Health & Surveillance, 3(3), e49. doi: 10.2196/publichealth.7032

Robertson, K., Thyne, M., & Hibbert, S. (2017). Drinkers' perceived alcohol-related expectancies: Informing alcohol warning messages. Drugs: Education, Prevention, & Policy, 24(2), 197-205. doi: 10.1080/09687637.2016.1188880

Robertson, L., Gendall, P., Hoek, J., Cameron, C., Marsh, L., & McGee, R. (2017). Smokers’ perceptions of the relative effectiveness of five tobacco retail reduction policies. Nicotine & Tobacco Research, 19(2), 245-252. doi: 10.1093/ntr/ntw193

Robertson, L., Marsh, L., Hoek, J., & McGee, R. (2017). New Zealand tobacco control experts' views towards policies to reduce tobacco availability. New Zealand Medical Journal, 130(1456), 27-35. Retrieved from

Signal, L. N., Smith, M. B., Barr, M., Stanley, J., Chambers, T. J., Zhou, J., … Jenkin, G. L. S., Pearson, A. L., … Hoek, J., & Ni Mhurchu, C. (2017). Kids'Cam: An objective methodology to study the world in which children live. American Journal of Preventive Medicine, 53(3), e89-e95. doi: 10.1016/j.amepre.2017.02.016

Signal, L. N., Stanley, J., Smith, M., Barr, M. L., Chambers, T. J., Zhou, J., … McKerchar, C., Pearson, A. L., Hoek, J., Jenkin, G. L. S., & Ni Mhurchu, C. (2017). Children's everyday exposure to food marketing: An objective analysis using wearable cameras. International Journal of Behavioral Nutrition & Physical Activity, 14, 137. doi: 10.1186/s12966-017-0570-3

Smith, M., Signal, L., Edwards, R., & Hoek, J. (2017). Children's and parents' opinions on the sport-related food environment: A systematic review. Obesity Reviews, 18(9), 1018-1039. doi: 10.1111/obr.12558

Waa, A. M., Hoek, J., Edwards, R., & Maclaurin, J. (2017). Analysis of the logic and framing of a tobacco industry campaign opposing standardised packaging legislation in New Zealand. Tobacco Control, 26(6), 629-633. doi: 10.1136/tobaccocontrol-2016-053146

Watkins, L., Aitken, R., Thyne, M., Robertson, K., & Borzekowski, D. (2017). Environmental influences on pre-schooler’s understanding of brand symbolism. Marketing Intelligence & Planning, 35(7), 907-922. doi: 10.1108/MIP-11-2016-0211

Etemaddar, M., Duncan, T., & Tucker, H. (2016). Experiencing 'moments of home' through diaspora tourism and travel. Tourism Geographies, 18(5), 503-519. doi: 10.1080/14616688.2016.1220973

Ganglmair-Wooliscroft, A., & Wooliscroft, B. (2016). Diffusion of innovation: The case of ethical tourism behavior. Journal of Business Research, 69(8), 2711-2720. doi: 10.1016/j.jbusres.2015.11.006

Ganglmair-Wooliscroft, A., & Wooliscroft, B. (2016). Ethical holiday behavior, wellbeing and orientations to happiness. Applied Research in Quality of Life, 11, 83-103. doi: 10.1007/s11482-014-9356-9

Gendall, P., Eckert, C., Hoek, J., Farley, T., Louviere, J., Wilson, N., & Edwards, R. (2016). Estimating the 'consumer surplus' for branded versus standardised tobacco packaging. Tobacco Control, 25(6), 641-647. doi: 10.1136/tobaccocontrol-2015-052488

Gendall, P., Hoek, J., Edwards, R., & Glantz, S. (2016). Effect of exposure to smoking in movies on young adult smoking in New Zealand. PLoS ONE, 11(3), e0148692. doi: 10.1371/journal.pone.0148692

Gifford, H., Tautolo, E.-S., Erick, S., Hoek, J., Gray, R., & Edwards, R. (2016). A qualitative analysis of Māori and Pacific smokers' views on informed choice and smoking. BMJ Open, 6(5), e011415. doi: 10.1136/bmjopen-2016-011415

Gray, R. J., Hoek, J., & Edwards, R. (2016). A qualitative analysis of 'informed choice' among young adult smokers. Tobacco Control, 25, 46-51. doi: 10.1136/tobaccocontrol-2014-051793

Hamlin, R. (2016). Functional or constructive attitudes: Which type drives consumers' evaluation of meat products? Meat Science, 117, 97-107. doi: 10.1016/j.meatsci.2016.02.038

Hamlin, R. P. (2016). The consumer testing of food package graphic design. British Food Journal, 118(2), 379-395. doi: 10.1108/BFJ-03-2015-0105

Hamlin, R., & McNeill, L. (2016). Does the Australasian "Health Star Rating" front of pack nutritional label system work? Nutrients, 8(6), 327. doi: 10.3390/nu8060327

Hamlin, R., Knight, J., & Cuthbert, R. (2016). Niche marketing and farm diversification processes: Insights from New Zealand and Canada. Renewable Agriculture & Food Systems, 31(1), 86-98. doi: 10.1017/S1742170514000489

Healey, B., & Hoek, J. (2016). Young adult smokers' and prior-smokers' evaluations of novel tobacco warning images. Nicotine & Tobacco Research, 18(1), 93-97. doi: 10.1093/ntr/ntv041

Healey, B., Edwards, R., & Hoek, J. (2016). Youth preferences for roll-your-own versus factory-made cigarettes: Trends and associations in repeated national surveys (2006-13) and implications for policy. Nicotine & Tobacco Research, 18(5), 959-965. doi: 10.1093/ntr/ntv135

Hoek, J., & Smith, K. (2016). A qualitative analysis of low income smokers' responses to tobacco excise tax increases. International Journal of Drug Policy, 37, 82-89. doi: 10.1016/j.drugpo.2016.08.010

Hoek, J., Gendall, P., Eckert, C., & Louviere, J. (2016). Dissuasive cigarette sticks: The next step in standardised ('plain') packaging? Tobacco Control, 25(6), 699-705. doi: 10.1136/tobaccocontrol-2015-052533

Hoek, J., Gendall, P., Eckert, C., Kemper, J., & Louviere, J. (2016). Effects of brand variants on smokers' choice behaviours and risk perceptions. Tobacco Control, 25, 160-165. doi: 10.1136/tobaccocontrol-2014-052094

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