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Mail Services FAQs

Where is the Mailroom?You can visit us in the basement of the Registry Building (Clocktower), South end, room B36. See map here. Our mailing address is: 362 Leith Street, Dunedin 9016.
What are the University's PO Boxes?
  • University of Otago – PO Box 56 Dunedin, 9054
  • University Union – PO Box 968 Dunedin, 9054
  • OUSA – PO Box 1436 Dunedin, 9054
What is the Dunedin campus' postal code?9054
I need to send a letter/parcel, can I buy a stamp or courier bag?

We will use the University Permit Stamp or University courier bag and charge you through EFTPOS
Where can I post University Permit Post envelopes?

All University mail with the permit stamp MUST be sent through the Mailroom. Any mail posted through a Post Office or at a Mail Box will be returned by NZPost, delaying the delivery process.
Do you stock stamps?

No, however we are able to use the University Permit stamp – payment is made through EFTPOS
What customs requirements are there for sending my item overseas?
  • For non-documents and items weighing under 2kg a Green customs declaration sticker is completed here in the Mailroom.
  • For any mail over 2kg it is preferred that you use the online system (Mail Lodgement). Please contact us to get set up to use Mail Lodgement.
What courier products does the Mailroom stock?We provide courier bags and tickets for all national overnight, same day delivery, and economy two day delivery using the following suppliers:
  • NZ Couriers
  • CourierPost
  • Peter Baker Transport
  • University Branded bags – for use with all courier companies including NZ Post
Is mail for the University Colleges and other campuses considered internal?
Yes, all colleges and campuses receive a one day delivery including the Auckland, Wellington and Christchurch medical schools.
What is the cut off time for mail to go out at end of day?
Mail and courier items need to be with the Mailroom by 3:50pm.
What is the Christchurch School of Medicine's address?Christchurch School of Medicine
2 Riccarton Road
PO Box 4345
Christchurch Mail Centre
What is the Wellington School of Medicine's address?Wellington School of Medicine
23a Mein Street
PO Box 7343
Wellington South
What is the Wellington Liaison Office's address?Wellington Liaison Office
Level 5
17 Lambton Quay
PO Box 400
What is the Auckland School of Medicine's address?Auckland School of Medicine
Level 4
385 Queen Street
PO Box 5543
Who are the Mailroom's preferred suppliers?The mailroom has awarded International Freight Logistics preferred supplier status for:
  • Imports and Exports
  • Air Freight / Courier Shipments
  • Sea Freight Shipments
  • Supplier Controlled Shipments
  • MAF & Customs Clearances

Other preferred suppliers to the mailroom include:

  • New Zealand Post
  • DX Mail
  • CourierPost
  • DHL
  • New Zealand Couriers
  • Post Haste
  • Peter Baker Transport