About Information Technology Services

Information Technology Services is responsible for the provision, maintenance, and support of information and communication technologies within the University of Otago community.

Our Service Delivery Charter (.pdf, 3.5MB) describes the service experience you can expect from ITS staff and how to give us feedback if our service standards aren’t met.

Our Service Desk Processes and Service Level Targets (.pdf, 471KB) describes:

Who are we?

 An overview of the different sections of ITS and links to information about each team.

Where are we going?

 Our Divisional Plan and long-term strategies, as well as University IT policies.

Interesting facts about ITS

 It's all in the numbers...

Talk to us

 Get in touch with ITS for help, advice or feedback.


© Information Technology Services
PO Box 56
Dunedin 9054
New Zealand

Tel 64 3 479 8559
Fax 64 3 479 8577
Email its@otago.ac.nz