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Contact Us

ITS Service Desk

Tel 64 3 479 8888 or 0800 479 888

Semester hours

Monday to Friday: 8:30am-7:00pm

Non-semester hours

Monday to Friday: 8:30am-5:00pm

If you ring the Service Desk phone number between 7:00 – 9:00pm weekdays or 10:00am – 5:00pm weekends, you will be given the option of redirecting to Student IT Services if your issue concerns student IT or critical University services.

Otherwise, outside of these times, please email enquiries/requests to the ITS Service Desk who will respond by the next working day.

ITS Reception

Tel 64 3 479 8559

8:30am - 5:00pm, Monday to Friday.

Outside these times, please email us with your enquiry or request and we will respond to you the next working day.

Your first point of contact will usually be the ITS Service Desk, however if your enquiry relates to:

please contact these teams directly.

For a list of all ITS staff contacts, please use the staff online phonebook

Not the Helpdesk you are looking for?

Try the following links: