2023
Journal - Research Article
Zafari, K., Biggemann, S., & Garry, T. (2023). Development of business-to-business relationships in turbulent environments. Industrial Marketing Management, 111, 1-18. doi: 10.1016/j.indmarman.2023.03.002
Williams, M., & Biggemann, S. (2023). Corporate art collections in Australia: The influence of Aboriginal art on corporate identity. International Journal of Business Communication, 60(2), 656-677. doi: 10.1177/2329488420958112
Conference Contribution - Published proceedings: Abstract
Fakhimi, A., Garry, T., & Biggemann, S. (2023). Human-machine socio-emotional service experiences. In M. Thyne & S. Biggemann (Eds.), Proceedings of the Australian & New Zealand Marketing Academy Conference (ANZMAC): Marketing for Good. (pp. 459). [Abstract]
Conference Contribution - Edited volume of conference proceedings
Thyne, M., & Biggemann, S. (Eds.). (2023). Proceedings of the Australian & New Zealand Marketing Academy Conference (ANZMAC): Marketing for Good. 660p. Retrieved from https://www.anzmac2023.com/
2022
Journal - Research Article
Tóth, Z., Biggemann, S., & Williams, M. (2022). Unintentionality in market shaping: A multiple case study of touring exhibitions from New Zealand, Australia, and the United Kingdom. Industrial Marketing Management, 103, 117-129. doi: 10.1016/j.indmarman.2022.03.012
2021
Journal - Research Article
Waseem, D., Biggemann, S., & Garry, T. (2021). An exploration of the drivers of employee motivation to facilitate value co-creation. Journal of Services Marketing, 35(4), 442-452. doi: 10.1108/JSM-11-2019-0458
2020
Chapter in Book - Research
Soto, L., & Biggemann, S. (2020). Applications of artificial intelligence and RPA to improve government performance. In A. Naqvi & J. M. Munoz (Eds.), Handbook of artificial intelligence and robotic process automation: Policy and government application. (pp. 141-149). London, UK: Anthem Press.
Journal - Research Article
Zafari, K., Biggemann, S., & Garry, T. (2020). Mindful management of relationships during periods of crises: A model of trust, doubt and relational adjustments. Industrial Marketing Management, 88, 278-286. doi: 10.1016/j.indmarman.2020.05.026
Williams, M., Biggemann, S., & Tóth, Z. (2020). Value creation in art galleries: A service logic analysis. Australasian Marketing Journal, 28, 47-56. doi: 10.1016/j.ausmj.2019.08.002
2019
Conference Contribution - Published proceedings: Full paper
Torkestani, M. S., Jahedi, P., Parackal, M., Biggemann, S., & Zadeh, K. B. (2019). Using brand concept map in destination marketing. In J. E. Richard & D. Kadirov (Eds.), Proceedings of the Australian & New Zealand Marketing Academy Conference (ANZMAC): Winds of Change. (pp. 1156-1159). Retrieved from https://confer.nz/anzmac2019
2018
Chapter in Book - Research
Soto, L. A., & Biggemann, S. (2018). The future of logistics and marketing in an artificial intelligence-governed world. In Business strategy in the artificial intelligence economy. (pp. 79-92). New York, NY: Business Expert Press.
Journal - Research Article
Waseem, D., Biggemann, S., & Garry, T. (2018). Value co-creation: The role of actor competence. Industrial Marketing Management, 70, 5-12. doi: 10.1016/j.indmarman.2017.07.005
Conference Contribution - Published proceedings: Full paper
Maniam, R., Everett, A., Biggemann, S., & O'Kane, C. (2018). Retroduction: An alternative to induction and/or deduction. In J. Conduit, C. Plewa & D. Wilkie (Eds.), Proceedings of the Australian & New Zealand Marketing Academy Conference (ANZMAC): Connect, Engage, Transform. (pp. 50-53). Adelaide, Australia: University of Adelaide. [Full Paper]
2016
Chapter in Book - Research
Yuksel, K., Ballantyne, D., & Biggemann, S. (2016). Brand co-creation through social actor engagement. In R. J. Brodie, L. D. Hollebeek & J. Conduit (Eds.), Customer engagement: Contemporary issues and challenges. (pp. 211-235). Abingdon, UK: Routledge.
Biggemann, S., & Collier, A. (2016). Featherston resources: A new, clean, green fertilizer business that failed. In J. M. Munoz & D. H. Bivona (Eds.), Managerial forensics. (pp. 21-45). New York: Business Expert Press.
Journal - Research Article
Holmlund, M., Kowalkowski, C., & Biggemann, S. (2016). Organizational behavior in innovation, marketing, and purchasing in business service contexts: An agenda for academic inquiry. Journal of Business Research, 69(7), 2457-2462. doi: 10.1016/j.jbusres.2016.02.014
Conference Contribution - Published proceedings: Full paper
Biggemann, S., & Zafari, K. (2016). Explaining change of pace on network mobilization: The case of Dunedin Gigatown. In D. Fortin & L. K. Ozanne (Eds.), Proceedings of the Australian & New Zealand Marketing Academy Conference (ANZMAC): Marketing in a Post-Disciplinary Era. (pp. 405-411). Christchurch, New Zealand: Department of Management, Marketing, and Entrepreneurship, University of Canterbury. [Full Paper]
2015
Journal - Research Article
Maley, J., Kowalkowski, C., Brege, S., & Biggemann, S. (2015). Outsourcing maintenance in complex process industries. Asia Pacific Journal of Marketing & Logistics, 27(5), 801-825. doi: 10.1108/apjml-02-2015-0018
Conference Contribution - Published proceedings: Full paper
Zafari, K., Biggemann, S., & Knight, J. (2015). Dealing with uncertainty in a turbulent business environment. In A. Ganglmair-Wooliscroft, J. Williams & B. Wooliscroft (Eds.), Proceedings of the Australian & New Zealand Marketing Academy (ANZMAC) Midyear Doctoral Colloquium. (pp. 18-23). Dunedin, New Zealand: Marketing Department, University of Otago. [Full Paper]
Conference Contribution - Verbal presentation and other Conference outputs
Maniam, R., Everett, A., O'Kane, C., & Biggemann, S. (2015, December). University student business start-up and growth through student programmes. Verbal presentation at the 29th Australian and New Zealand Academy of Management (ANZAM) Conference: Management for Peak Performance, Queenstown, New Zealand.
2014
Journal - Research Article
Biggemann, S., Klimovich, K., & Thomas, C. S. (2014). Interest group dynamics in a weak and transitional state: The case of Bolivia. Journal of Public Affairs, 14(3), 254-282. doi: 10.1002/pa.1546
Biggemann, S., Williams, M., & Kro, G. (2014). Building in sustainability, social responsibility and value co-creation. Journal of Business & Industrial Marketing, 29(4), 304-312. doi: 10.1108/JBIM-08-2013-0161
Zonneveld, L., & Biggemann, S. (2014). Emotional connections to objects as shown through collecting behaviour: The role of ardour. Australasian Marketing Journal, 22, 325-334. doi: 10.1016/j.ausmj.2013.10.002
Journal - Research Other
Brashear-Alejandro, T., & Biggemann, S. (2014). JBIM special issue on CBIM 2011 workshop. Journal of Business & Industrial Marketing, 29(4), 273-274. doi: 10.1108/JBIM-08-2013-0160
2013
Chapter in Book - Research
Biggemann, S. (2013). Global oils and logistics: Excellence in trading, while striving to excel in services. In P. Kotler, S. Burton, K. Deans, L. Brown & G. Armstrong (Eds.), Marketing. (9th ed.) (pp. 240-242). Frenchs Forest, Australia: Pearson. [Case Study].
Chapter in Book - Other
Biggemann, S., & Everett, A. M. (2013). Learning from experience: Purchasing industrial machinery from China. In P. Ramburuth, C. Stringer & M. Serapio (Eds.), Dynamics of international business: Asia-Pacific Business Cases. (pp. 187-195). New York, NY: Cambridge University Press.
Journal - Research Article
Biggemann, S., Kowalkowski, C., Maley, J., & Brege, S. (2013). Development and implementation of customer solutions: A study of process dynamics and market shaping. Industrial Marketing Management, 42(7), 1083-1092. doi: 10.1016/j.indmarman.2013.07.026
Conference Contribution - Published proceedings: Full paper
Williams, M., & Biggemann, S. (2013). The communication effects of art on corporate reputation: An exploratory study. Proceedings of the Australian & New Zealand Marketing Academy (ANZMAC) Conference. Retrieved from http://www.anzmac.org/conference
Conference Contribution - Published proceedings: Abstract
Parackal, M., Biggemann, S., & Mitchell, R. (2013). Experiential education: A sales proposition with zero budget. In J. McDonald, S.-K. Loke, A. McLean & M. Rajoo (Eds.), Proceedings of the Spotlight on Teaching and Learning Colloquium. (pp. 58). Dunedin, New Zealand: HEDC, University of Otago. [Abstract]
2012
Journal - Research Article
Williams, M., Buttle, F., & Biggemann, S. (2012). Relating word-of-mouth to corporate reputation. Public Communication Review, 2(2), 3-16.
Biggemann, S. (2012). The essential role of information sharing in relationship development. Journal of Business & Industrial Marketing, 27(7), 521-526. doi: 10.1108/08858621211257284
Chai, J. C. Y., Deans, K. R., & Biggemann, S. (2012). The influence of acculturation on consumer relational bonding in banking relationships. Journal of Strategic Marketing, 20(5), 393-410. doi: 10.1080/0965254X.2012.657227
Biggemann, S., & Buttle, F. (2012). Intrinsic value of business-to-business relationships: An empirical taxonomy. Journal of Business Research, 65, 1132-1138. doi: 10.1016/j.jbusres.2011.08.004
Kowalkowski, C., Kindström, D., Alejandro, T. B., Brege, S., & Biggemann, S. (2012). Service infusion as agile incrementalism in action. Journal of Business Research, 65(6), 765-772. doi: 10.1016/j.jbusres.2010.12.014
Conference Contribution - Published proceedings: Full paper
Biggemann, S., Kowalkowski, C., Brege, S., & Maley, J. (2012). Development and implementation of business solutions. Proceedings of the 28th Industrial Marketing and Purchasing (IMP) Conference. Retrieved from http://www.impgroup.org/uploads/papers/7973.pdf
Conference Contribution - Verbal presentation and other Conference outputs
Woodside, A., Salgado, E., Biggemann, S., & Slater, S. (2012, March). Meet the editors. Plenary presentation at the Business Association of Latin American Studies (BALAS) Annual Conference: Latin American Firms Competing in the Global Economy, Rio de Janeiro, Brazil.
Biggemann, S., & Soares, A. (2012, March). The China impact on Latin American business environment: Challenges and opportunities. Panel discussion at the Business Association of Latin American Studies (BALAS) Annual Conference: Latin American Firms Competing in the Global Economy, Rio de Janeiro, Brazil.
2011
Journal - Research Article
Biggemann, S., & Fam, K.-S. (2011). Business marketing in BRIC countries. Industrial Marketing Management, 40(1), 5-7. doi: 10.1016/j.indmarman.2010.09.004
Conference Contribution - Published proceedings: Abstract
Chai, J. C. Y., Deans, K. R., & Biggemann, S. (2011). How acculturation influences Chinese consumers’ relational behavior in banking relationships. Proceedings of the Association for Consumer Research (ACR) Asia-Pacific Conference. (pp. 56-57). Retrieved from http://www.acrweb.org/apacr/Public/index.aspx
2010
Chapter in Book - Research
Biggemann, S. (2010). Structure and dynamics of business-to-business relationships. In A. G. Woodside (Ed.), Organizational culture, business-to-business relationships, and interfirm networks. (pp. 327-340). Bingley, UK: Emerald. doi: 10.1108/S1069-0964(2010)0000016008
Biggemann, S. (2010). Modeling the structure of business-to-business relationships. In A. G. Woodside (Ed.), Organizational culture, business-to-business relationships, and interfirm networks. (pp. 27-177). Bingley, UK: Emerald. doi: 10.1108/S1069-0964(2010)0000016006
Biggemann, S. (2010). Understanding and modeling the dynamics of business-to-business relationships. In A. G. Woodside (Ed.), Organizational culture, business-to-business relationships, and interfirm networks. (pp. 179-326). Bingley, UK: Emerald. doi: 10.1108/S1069-0964(2010)0000016007
Biggemann, S. (2010). Digital Images Australasia: New products, new brands, new channels, new challenges [Case study]. In P. Kotler, L. Brown, S. Burton, K. Deans & G. Armstrong (Eds.), Marketing. (8th ed.) (pp. 440-443). Frenchs Forest, Australia: Pearson.
Conference Contribution - Published proceedings: Full paper
Biggemann, S., & Buttle, F. (2010). Modelling the dynamics of business interaction. Proceedings of the 26th Industrial Marketing and Purchasing (IMP) Conference: Business Networks: Globality, Regionality, Locality. [USB Memory Stick] [Full Paper]
Other Research Output
Biggemann, S. (2010, September). Dealing with the unsolved issues of 30 years of IMP research. University of Otago Department of Marketing Seminar Series, Dunedin, New Zealand. [Department Seminar].
2009
Journal - Research Article
Biggemann, S., & Buttle, F. (2009). Coordinated interaction and paradox in business relationships. Journal of Business & Industrial Marketing, 24(8), 549-560. doi: 10.1108/08858620910999420
Conference Contribution - Published proceedings: Full paper
Biggemann, S., & Everett, A. M. (2009). Moving from low-cost to true partnerships: Dynamic governance mechanisms. In S. M. Lee, Z. Chen & W. Li (Eds.), Proceedings of the Pan-Pacific Conference XXVI: Strategic Innovation through Collaboration and Convergence. (pp. 34-36). PPBA. [Full Paper]
Biggemann, S. (2009). The essential role of information sharing in relationship development. In T. G. Brashear (Ed.), Proceedings of the 15th Center for Business and Industrial Marketing Academic Workshop. (pp. 208-215). CBIM. [Full Paper]
2008
Conference Contribution - Published proceedings: Full paper
Ordoñez, J., & Biggemann, S. (2008). The Colombian textile industry value chain: Merging with China's textile supplies for competitive advantage. In S. M. Lee & G. Selva (Eds.), Proceedings of the Pan-Pacific Conference XXV. (pp. 79-81). Lincoln, NE: Pan-Pacific Business Association. [Full Paper]
Biggemann, S. (2008). The Mattel affairs: Dealing in the complexity of extended networks. Proceedings of the Industrial Marketing and Purchasing Conference. Industrial Marketing and Purchasing Group. Retrieved from http://www.impgroup.org/paper_view.php?viewPaper=6779
Conference Contribution - Edited volume of conference proceedings
Ballantyne, D., Aitken, R., Williams, J., & Biggemann, S. (Eds.). (2008). Proceedings of Otago Forum 2. Dunedin, New Zealand: School of Business, University of Otago. 287p. Retrieved from http://www.business.otago.ac.nz/marketing/events/OtagoForum/final-papers.htm
Conference Contribution - Verbal presentation and other Conference outputs
Everett, A. M., & Biggemann, S. (2008, November). Drivers for sourcing abroad: Is China's offering maligned? Verbal presentation at the Decision Sciences Institute 39th Annual Meeting, Baltimore, MD.
2007
Journal - Research Article
Biggemann, S., & Buttle, F. (2007). The effects of previous episodes in business-to-business interaction. Management Research News, 30(6), 396-408.
Journal - Professional & Other Non-Research Articles
Biggemann, S. (2007). [Review of the book Global business practices: Adapting for success]. Journal of Public Affairs, 7, 305-309.
Conference Contribution - Published proceedings: Full paper
Buttle, F., & Biggemann, S. (2007). The Ford Explorer - Firestone Tires crisis: A Rules Theory analysis of relationships. Proceedings of the 23rd Industrial Marketing and Purchasing Conference. IMP. Retrieved from http://www.impgroup.org/paper_view.php?viewPaper=4810
Biggemann, S., & Everett, A. M. (2007). The China effect: The need to reconcile divergent: Western and Chinese views of business relationships. In M. Thyne, K. R. Deans & J. Gnoth (Eds.), Proceedings of the Australia and New Zealand Marketing Academy Conference. [CD-ROM], (pp. 1880-1888). Dunedin, New Zealand: Department of Marketing, University of Otago. [Full Paper]
Biggemann, S., & Everett, A. M. (2007). Made in China: A sourcing strategy for competitive advantage. In S. M. Lee & A. M. Everett (Eds.), Proceedings of the Pan-Pacific Conference XXIV. (pp. 67-69). Pan-Pacific Business Association. [Full Paper]
2006
Conference Contribution - Published proceedings: Full paper
Biggemann, S., & Buttle, F. (2006). Paradox and change within business to business relationships. In P. Osborne, J. Williams & H. Gao (Eds.), Proceedings of the National Symposium on Relationships, Interactions and Networks. (pp. 33-49). Dunedin, New Zealand: University of Otago. [Full Paper]
Biggemann, S., & Buttle, F. (2006). The effects of previous episodes in business-to-business interaction. Proceedings of the 22nd Industrial Marketing and Purchasing Group Conference. [CD-ROM], (pp. 1-11). Milan: UniversitÀ Bocconi. [Full Paper]